Patient Access Representative @R1 RCM Holdco Inc.

[Hiring] Patient Access Representative @R1 RCM Holdco Inc.

Mar 15, 2025 - R1 RCM Holdco Inc. is hiring a remote Patient Access Representative. đź’¸ Salary: $14.69 - $20.28 per hour. đź“ŤLocation: USA.

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Role Description

As our Patient Access Representative, you will be the patient’s positive and professional first impression and first point of contact.

  • Answering a lot of incoming calls (6 to 8 calls an hour)
  • Using excellent customer service and communication skills to ensure the patient’s needs are met
  • Responsible for scheduling patient visits and procedures for multiple hospitals and medical centers
  • Proven ability to multi-task and desire to help patients
  • Calm and attentive while answering patient calls to schedule appointments
  • Collecting patient information and entering it into multiple computer systems
  • Making phone calls to medical centers to solve issues
  • Using communication and problem-solving skills to answer questions from patients as well as physicians and their staff
  • Previous healthcare experience is helpful but not required
  • Must be up to date on all vaccines (including but not limited to COVID-19 and annual flu shot)
  • Pass a background check and drug screen

Qualifications

  • Comfortable in a fast-paced work setting
  • Capable of staying calm under pressure while making the patient feel at ease
  • Comfortable using multiple computer systems and typing quickly and accurately
  • Ability to help people who may be very ill or worried
  • Ability to listen carefully to ease patient anxiety
  • Ability to ask follow-up questions and build rapport in real time

Requirements

  • Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training

Benefits

  • Competitive benefits package

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đź“Ť Be aware of the location restriction for this remote position: USA
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Patient Access Representative @R1 RCM Holdco Inc.
Customer Service
Salary đź’¸ $14.69 - $20.28 per hour
Remote Location
USA
Job Type full-time
Posted Mar 15, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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