PAP Scheduler @Adapthealth Llc

[Hiring] PAP Scheduler @Adapthealth Llc

Apr 12, 2025 - Adapthealth Llc is hiring a remote PAP Scheduler. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves ensuring the customer receives PAP equipment by scheduling appointments for equipment pickup and providing proper instructions on usage.

Explain customers' financial responsibility and ensure payment
Guide patients through AdaptHealth using a patient-centered approach and effective communication
Collaboratively work with patients to positively affect their health outcomes
Provide the right products and services at the right time while aligning with organizational goals

Job Duties:

Develop and maintain working knowledge of current HME products and services offered by the company and applicable insurance guidelines
Responsible for both inbound and outbound calls
Insurance verification and explanation of coverage details to the customer
Ensure the best method of providing equipment is met
Explain compliance requirements to the customer to ensure they utilize the machine to their insurance companies’ standards
Collect patient financial responsibility prior to processing new supply tickets
Send letters to patients when contact cannot be made
Make recommendations for company equipment that will improve quality of care as appropriate
Troubleshoot equipment problems over the phone
Verify or obtain alternate contact information
Verify delivery address, delivery instructions, and telephone number for all orders
Review documentation to ensure validity prior to processing an order
Understand and utilize the most cost-effective delivery method for items ordered
Document accounts with any delivery expectations and requests
Use standard note formats and notate contact with patient or family
Complete all orders received via CMB, email, fax, or phone in a timely manner
Identify trends that can be changed or modified to improve efficiency and create cost savings
Support the achievement of departmental and organizational goals by assisting co-workers
Other duties as assigned

Qualifications

High School Diploma
One (1) year of work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry
Exact job experience is considered any of the above tasks in a Medicare certified HME environment that routinely bills insurance

Requirements

Minimum Job Qualifications

Company Description

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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PAP Scheduler @Adapthealth Llc

Customer Service

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Apr 12, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] PAP Scheduler @Adapthealth Llc

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