[Hiring] Home Based Roofing Support Trainee @LE0002 DCX PH Inc.
Apr 15, 2025 - LE0002 DCX PH Inc. is hiring a remote Home Based Roofing Support Trainee. đź’¸ Salary: php 22,000 - 27,500. đź“ŤLocation: Philippines.
Role Description
This role involves assisting in resolving customer inquiries, managing service requests, and performing administrative duties such as data entry, calendar management, and vendor communication.
- Support in analyzing blueprints and technical specifications to understand project requirements
- Support contract preparation by drafting proposals and agreements for roofing projects
- Utilize related roofing software & tools to streamline project planning, management, and documentation
- Generate leads and set appointments for roofing consultations with potential customers
- Respond to customer inquiries regarding services, pricing, and project timelines via phone, email, or chat
- Communicate effectively with project managers, suppliers, and clients to ensure seamless coordination
- Research roofing materials, industry standards, and regulations to stay informed on best practices
- Develop reports, summaries, and cost breakdowns to assist in project tracking and decision-making
- Participate in training sessions to enhance roofing estimation, customer service, and project planning expertise
Qualifications
- Associate or bachelor’s degree in communications, engineering, business management, or a related field
- 1-2 years of proven work experience in customer service, construction, real estate, or sales-related roles
- Fresh Graduates from engineering courses are highly encouraged to apply
- Prior experience in customer service, lead generation, appointment setting, and outbound/inbound calls is ideal
- Strong verbal and written English communication skills
Requirements
- Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
- Proficiency in Microsoft (e.g., Excel, PowerPoint) and Google applications
- Basic knowledge of blueprint reading and construction software is an advantage
- Exposure to CRM tools for lead management and follow-ups
- Familiarity with estimation software (e.g., Xactimate, Hover, AccuLynx) is a plus
- Preferably experienced in the BPO / Real Estate industry
Benefits
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
Company Description
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are looking for a company that values growth and strongly emphasizes its people-centered culture, DCX is the place for you. As we say around here, LET'S GROW!
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| đź“Ť | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
php 22,000 - 27,500
|
Remote
Location
Philippines
|
|
Job Type
full-time
|
Posted
Apr 15, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
