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Customer Service
German Speaking Electronics Support Specialist
@Patrique Mercier Recruitment PT
[Hiring] German Speaking Electronics Support Specialist @Patrique Mercier Recruitment PT
Apr 05, 2025 - Patrique Mercier Recruitment PT is hiring a remote German Speaking Electronics Support Specialist. 💸 Salary: competitive monthly salary + bonuses. 📍Location: Germany.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves offering outstanding technical support to our German-speaking customers, helping them resolve issues related to their electronic products.
- Provide exceptional technical support to German-speaking customers for a variety of electronic devices.
- Troubleshoot and resolve hardware and software issues efficiently and effectively.
- Communicate clearly and empathetically with customers to address their inquiries and concerns.
- Document all customer interactions and resolutions in our ticketing system accurately.
- Assist customers with product installation, configuration, and general use guidance.
- Collaborate with internal teams to convey customer feedback and suggest improvements.
- Create comprehensive documentation and resources to enhance user experience.
Qualifications
- Fluency in German and English is essential.
- Experience in electronics support or a related technical field is preferred.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and customer service abilities.
- Able to work independently in a remote setting while being a proactive team player.
- Familiarity with electronic devices and customer support best practices.
- Previous experience in technical support or customer service roles is advantageous.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
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| 📍 | Be aware of the location restriction for this remote position: Germany |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
competitive monthly salary + bonuses
|
Remote
Location
Germany
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Germany |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
