[Hiring] Financial Coordinator @Bicycle Health
Mar 08, 2025 - Bicycle Health is hiring a remote Financial Coordinator. 💸 Salary: $20.75 - $23.50 per hour. 📍Location: USA.
Role Description
The Financial Coordinator plays a key role in our patients' treatment providing them with the financial information and support they need to successfully navigate their recovery journeys.
Location: Remote
Schedule: Full time (40 hrs) - Monday-Thursday 12pm-830pm EST, Sunday 9am-5:30EST
Target Pay Range: $20.75 - $23.50 per hour
You can expect to:
- Act as a guide for our patients by helping them with their needs tied to insurance, billing inquiries, payments, and subscription renewals ultimately preventing early discharge and ensuring Bicycle Health is paid for services rendered.
- Document financial clearance information updating demographic, insurance, funding and medical information, as needed.
- Research and discuss financial options with patients for services not reimbursable by third party payors.
- Review patient accounts receivable balances on an ongoing basis and proactively work with patients to ensure timely payment or progression to alternative payment plans.
- Communicate patient financial information to the clinical team or CSS Team as needed.
- Master our technology suite including but not limited to Freshworks mobile app, Bitrix, G-suite, Zoom, our Electronic Medical Record System Athena, Kareo, and our billing systems in order to effectively engage with patients and to complete daily work.
- Complete administrative tasks including maintaining accurate patient financial records and promptly responding to patient messages.
- Develop and implement new processes to ensure we deliver high quality care to our patients.
- All other duties as assigned.
Qualifications
- At least 2-years of experience in high touch customer service or healthcare.
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously.
- Experience with Mac/Apple and Google Suite preferred.
- Strong customer service and interpersonal skills necessary to interact with patients as well as internal departments.
- Solid working knowledge of insurance plans, patient financial responsibility (co-pays, co-insurance, deductibles) and ability to analyze and propose appropriate options for patients.
- Analytical skills necessary to ensure complete and accurate documents and forms.
- Strong written and verbal communication skills.
- Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams (additional experience with remote teams a plus).
- A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges.
- Bilingual Spanish preferred.
- Consistent access to a private work environment with high speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs.
Benefits
- 3 Weeks PTO + 8.5 days of additional sick time + 10 paid holidays
- Paid parental leave
- 100% Employer Paid Medical, Dental, and Vision Insurance
- Employer Paid STD & LTD
- 401k
- $50 monthly Remote Work Stipend
Company Description
Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We’ve grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all.
Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$20.75 - $23.50 per hour
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 08, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
