[Hiring] Executive Assistant @METEOR
Apr 12, 2025 - METEOR is hiring a remote Executive Assistant. đź’¸ Salary: q9,000 base salary. đź“ŤLocation: Guatemala.
Role Description
The Executive Assistant is a key partner to the CEO and plays a vital role in keeping the business and its clients running smoothly. This role ensures that day-to-day operations are handled with excellence, clients stay engaged and happy, and the CEO can focus on high-leverage work. In addition to managing workflows and internal systems, this person will also play a frontline role in maintaining strong client relationships and operational consistency.
This is a unique opportunity to work directly with an experienced entrepreneur in a fast-growing company. You'll get hands-on experience in client success, process automation, executive support, and more — all while contributing meaningfully to a mission-driven business that helps founders grow.
- Loves supporting high-performing founders behind the scenes
- Is highly detail-oriented and thrives in a structured, system-driven environment
- Can follow SOPs exactly — and also knows when to improve them
- Enjoys building strong client relationships and spotting red flags early
- Is comfortable balancing both executive support and client success responsibilities
- Wants to be in a long-term role where they can grow with the company
Qualifications
- Experienced in delivering top-notch customer service
- Background in client-facing roles focused on relationship management and customer success
- Confident leading Zoom/video calls and managing client conversations independently
- Able to identify early signs of churn and proactively take steps to retain clients
- Experience in an Executive Assistant, Virtual Assistant, or similar support role
- Experience managing customer retention, billing questions, or support tickets
- Strong organizational and time-management skills
- Able to communicate professionally with clients and internal stakeholders
- Comfortable working in tools like Google Suite, Slack, Zapier, and task managers
- Follows instructions and SOPs with high accuracy
- Able to identify when a process isn't working and suggest improvements
- Experience managing multiple tasks and priorities at once
- Must have own webcam, microphone, and computer (relevant software and subscriptions provided)
- Excellent English verbal and written language proficiency (C1-C2 in CEFR Scale)
- Access to a quiet work area at home with reliable internet (50 Mbps or more)
Requirements
- Background in coaching, consulting, or client service environments (preferred)
- Familiarity with CRMs, online course platforms, and community tools (preferred)
- Demonstrated experience updating or optimizing SOPs and internal systems (preferred)
- Experience with customer sentiment system setup and management (NPS, CSAT, etc.) (preferred)
Benefits
- Q9,000 base salary
- Full-time role
- Remote work from home
- Monday to Friday: 9:00 AM - 6:00 PM EST
Recruiting Process
- Application / Screening: Short questionnaire and psychometric evaluation
- Skills Assessment: Exercises/projects to gauge skill level
- Skills Assessment Interview: 60-90 min conversation to evaluate skills and culture fit
- Hiring Manager Final Interview: 30-60 min conversation with the Hiring Manager
Contact Us
If you have any questions or run into any complications while submitting your application, please reach out to:
Email: carlos.escobar@trymeteor.com
Phone: +502 5389 9183
Similar Remote Jobs
More jobs at METEOR
-
Customer Service q9,500 base salary GuatemalaApr 12, 2025
-
Sales / Business q7,500 per month + commissions GuatemalaApr 02, 2025
-
Sales / Business q7,500 + uncapped commission Latin America (LATAM)Feb 15, 2025
More Customer Service jobs
-
Customer Service unspecified PhilippinesApr 23, 2025
-
Customer Service $100,000 - $140,000 USAApr 23, 2025
-
Customer Service unspecified Northern America, Latin America (LATAM), EuropeApr 23, 2025
More jobs in Guatemala
-
Sales / Business unspecified USA, UK, Germany +20 moreApr 19, 2025
-
Sales / Business unspecified Northern America, Americas, Latin America (LATAM) +309 moreApr 19, 2025 -
All others commissions in dollars USA, Germany, France +17 moreApr 18, 2025
Kickstart Your Job Search
Unlock 53,890 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| đź“Ť | Be aware of the location restriction for this remote position: Guatemala |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
q9,000 base salary
|
Remote
Location
Guatemala
|
|
Job Type
full-time
|
Posted
Apr 12, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Guatemala |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
