Entry Level - Vacation Researcher/Scheduler @Alpha Advisory Firm Co

[Hiring] Entry Level - Vacation Researcher/Scheduler @Alpha Advisory Firm Co

Mar 17, 2025 - Alpha Advisory Firm Co is hiring a remote Entry Level - Vacation Researcher/Scheduler. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves assisting clients in creating memorable travel experiences while enjoying the flexibility of remote work.

Provide exceptional customer service by responding promptly to inquiries via phone, email, and chat, helping clients with travel bookings, itinerary customization, and resolving issues.
Recommend travel destinations, accommodations, transportation, and activities based on client preferences and budget. Facilitate bookings and manage reservations efficiently.
Stay updated on travel trends, visa requirements, weather conditions, and other relevant information for various destinations to provide accurate advice and recommendations.
Assist clients with necessary travel documents such as visas, passports, and travel insurance. Ensure all documentation is accurate and meets regulatory requirements.
Handle any issues that arise during travel, including flight delays, cancellations, or changes to itineraries, ensuring minimal disruption to clients' plans.
Maintain detailed records of client interactions, bookings, and payments using CRM software. Process payments securely and efficiently.

Qualifications

Previous experience in a customer service or sales role, preferably in the travel industry. Experience with booking systems and travel-related software is a plus.
Excellent verbal and written communication skills in English (additional languages are a bonus) to effectively interact with clients and colleagues.
Strong attention to detail and ability to manage multiple tasks simultaneously.
Proven ability to handle stressful situations calmly and find solutions efficiently.
Proficiency in using computers, internet applications, and office software (e.g., MS Office, Google Suite).
A high school diploma or equivalent is required; a degree in hospitality, tourism, or a related field is preferred.

Requirements

Benefits

Work remotely from anywhere with a reliable internet connection.
Access to discounted travel rates and familiarization trips to enhance knowledge of destinations.
Opportunities for professional growth and advancement within the company.
Eligibility for health insurance and other employee benefits as per company policy.
Flexible work hours to accommodate personal schedules and time zones.

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Entry Level - Vacation Researcher/Scheduler @Alpha Advisory Firm Co

Customer Service

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Mar 17, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.