Developer Success Engineer @Temporal Technologies

[Hiring] Developer Success Engineer @Temporal Technologies

Mar 04, 2025 - Temporal Technologies is hiring a remote Developer Success Engineer. 💸 Salary: £85,000 to £109,000. 📍Location: UK.

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Role Description

The Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

Be a keen learner: Work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices.
Gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.
Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning.
Be a passionate problem solver: Tackle scalability, reliability, and troubleshooting challenges in distributed systems.
Work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
Develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC).
Independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices.
Be a great communicator: Engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions.
Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions.
Serve as a bridge between developers and infrastructure, ensuring reliability, performance, and developer experience remain top priorities as Temporal scales.

Qualifications

Located in the United Kingdom, with a strong preference for London.
3+ years of experience in a technical/developer support role, preferably with experience/exposure writing/testing/troubleshooting applications in one of the following languages: Python, Golang, TypeScript.
Positive attitude and strong willingness to learn.
Strong communication skills.
Ability to work according to established best practices.
Passion for the success of our community and customers.

Requirements

Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc. (Nice to Have)
Experience with security certificate management and implementation (Nice to Have)
Ability to understand use cases and translate them into Temporal design decisions and architecture best practices (Nice to Have)
Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK (Nice to Have)

Compensation

The estimated pay range for this role is £85,000 to £109,000.
This role is eligible to participate in Temporal’s equity plan.
Compensation ranges reflect salary and commission compensation across several geographic markets.
Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.

Benefits

Unlimited PTO, 12 Holidays + 2 Floating Holidays (U.S. Benefits)
100% Premiums Coverage for Medical, Dental, and Vision (U.S. Benefits)
AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) (U.S. Benefits)
Empower 401K Plan (U.S. Benefits)
Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! (U.S. Benefits)
Paid Time Off (PTO) and Benefits outside the United States vary by country, issued in partnership with Remote.com (International Benefits)
Perks for all international employees for learning & career development, a lifestyle spending account, in-home office setup, professional memberships, work-from-home meals, and access to the Calm app for mental wellness (International Benefits)
$3,600 / Year Work from Home Meals (Additional Perks)
$1,500 / Year Career Development & Learning (Additional Perks)
$1,200 / Year Lifestyle Spending Account (Additional Perks)
$1,000 / Year In-Home Office Setup (Additional Perks)
$500 / Year Professional Memberships (Additional Perks)
$74 / Month Reimbursement for Internet (Additional Perks)
Calm App Subscription for Mental Health & Wellness (Additional Perks)

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📍	Be aware of the location restriction for this remote position: UK
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Developer Success Engineer @Temporal Technologies

Customer Service

Salary 💸 £85,000 to £109,000	Remote Location UK
Job Type full-time	Posted Mar 04, 2025

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📍	Be aware of the location restriction for this remote position: UK
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