[Hiring] Customer Success Manager @Supermetrics Referrals
Mar 28, 2025 - Supermetrics Referrals is hiring a remote Customer Success Manager. 💸 Salary: competitive compensation package including equity. 📍Location: USA.
Role Description
In this role, you will:
- Take ownership of the North American market and grow the business together with Account Executives across the US.
- Build a strong network of marketing professionals in the North America market.
- Be a part of amazing company culture and work with an awesome team of SaaS sales professionals.
Your day-to-day work and responsibilities include:
- Responsibility for the onboarding, adoption, renewals, growth, and advocacy of North American customers.
- Collaborating with local and global Supermetrics teams (Sales, Product, Support, Professional Services, Solutions Engineering) to provide world-class solutions and consultation to our customer's needs.
- Develop and grow your knowledge of the Supermetrics suite of products/services and industry trends to add value during every customer interaction.
- Sometimes, you might need help from your fellow Customer Success team members or to lend a hand to someone else. We have team-level goals and a strong team mentality!
Qualifications
- 2+ years of relevant experience in SaaS customer success or agency partnerships.
- Agency or MarTech experience is mandatory.
- Great organizational skills and ability to multitask.
- Proactive problem-solving approach.
- Humble attitude.
Benefits
- 100% paid health care premiums for you and the WHOLE family with $0 deductible options.
- Flexible remote policy.
- $520 one time work-from-home stipend.
- UberOne pass with biweekly stipend.
- $80 monthly wifi allowance.
- Various external trainings to support your career development.
- Competitive compensation package including equity.
- Excellent work equipment.
Benefits may vary depending on location. You’ll find more information at supermetrics.com/careers#benefits .
Company Description
Supermetrics is a frontrunner in data integration technology, with 15% of global advertising spend reported through our products. Our technology helps over 17,000 businesses like Shopify, HubSpot, and Nestlé streamline their marketing data and focus on insights. Since our founding in 2013, we've grown profitably to reach 750K+ users and over 50M€ in annual recurring revenue.
- We're a team of 360+ growth-minded people from diverse backgrounds.
- Supermetrics operates on trust, transparency, and inclusion.
- We value a healthy work-life balance and a laid-back workplace atmosphere.
- We're hiring for a diverse, competent, and collaborative team.
It all started from a Google t-shirt... Read the rest of our growth story at supermetrics.com/about .
Similar Remote Jobs
More jobs at Supermetrics Referrals
-
Sales / Business competitive compensation package including equity USAMar 28, 2025
-
Marketing competitive compensation package including equity USAMar 28, 2025
More Customer Service jobs
-
Customer Service $17.00 to $20.00 per hour USAApr 01, 2025
-
Customer Service $18.00 per hour USAApr 01, 2025
More jobs in USA
-
Software Development $89,300 to $120,000 USAApr 02, 2025
-
Software Development $117,120 - $201,300 per year USAApr 02, 2025
-
Software Development $30-$40 usd/hour USAApr 02, 2025
Kickstart Your Job Search
Unlock 54,482 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
competitive compensation package including equity
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
