[Hiring] Customer Success Engineer @Fortanix
Apr 04, 2025 - Fortanix is hiring a remote Customer Success Engineer. đź’¸ Salary: $105,000 - $180,000 / year. đź“ŤLocation: USA.
Role Description
This position requires a mixture of excellent project management, problem-solving, advisory, and strong technical skills. The ideal candidate will be comfortable interacting with customers at all levels, working with our engineering teams, and driving technical work-streams. Success will be measured by customer's product usage and adoption, renewal, and expansion.
- Lead business and technical design workshops with customers
- Design, Configure and Implement our platform
- Drive product adoption, usage and account expansion
- Ensure customers are wildly successful and renewing and referenceable
- Be the voice of the customer with engineering, product management and rest of the company
- Support the sales cycle
- Travel might be required
Qualifications
- Hands-on 8+ years of recent Customer Success Engineer or Professional Services experience implementing an enterprise technology platform
- Excellent communication skills, both written and verbal
- Strong technical skills are required. Experience with Linux, Kubernetes, Docker, Python and encryption technologies like HSM, KMIP, PKI, JCE is preferred
- Ability to work in a highly fast paced, rapid growth environment
Requirements
- Fundamental understanding of networking and TCP/IP
- Knowledge of a wide range of technologies:
- Database (MSSQL, Oracle, Snowflake, MySQL, etc)
- Storage
- Virtualization
- Containers
- Network Load Balancers
- Experience with designing resilient architectures
- Ability to produce technical documentation
- Advanced knowledge of Encryption and Key Management
- Intermediate knowledge of scripting languages
Benefits
- Collaborative work environment
- Amazing equity
- Great benefits
- Competitive salary
- Opportunity to redefine cloud computing
- Unlimited PTO (it’s between you and your work!)
- Quarterly recharge days
- 40 hours of Volunteer Time Off/year
- Internet stipend
- Friendly culture that brings the best out of everybody
- Base salary offers for this position may vary based on factors such as location, skills, and relevant experience
- Compensation for this role is $105,000 - $180,000 / Year
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$105,000 - $180,000 / year
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
