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Customer Service
Customer Service Travel Assistant
@CarRentalRate.com
[Hiring] Customer Service Travel Assistant @CarRentalRate.com
Apr 02, 2025 - CarRentalRate.com is hiring a remote Customer Service Travel Assistant. đź’¸ Salary: competitive salary based on experience. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves assisting customers with their travel needs while providing exceptional service and support throughout the rental process.
- Provide exceptional service to customers via phone, email, and chat.
- Address inquiries, resolve issues, and ensure a positive experience throughout the rental process.
- Accurately input and manage customer and rental information in our database.
- Assist customers with booking accommodations, flights, and other travel arrangements.
- Coordinate and schedule vehicle rentals, manage booking calendars, and handle any adjustments or changes to reservations.
- Act as a liaison between customers and local rental partners.
- Address and resolve any issues or concerns that arise during the rental process promptly and professionally.
- Generate and review reports on customer feedback, rental trends, and operational performance.
Qualifications
- Proven experience in customer service or a similar role, preferably in the travel or car rental industry.
- Strong data entry skills with attention to detail and accuracy.
- Proficiency in scheduling software and travel booking systems.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Passion for tropical destinations and knowledge of popular travel spots is a plus.
- Familiarity with CRM systems and office software (e.g., Microsoft Office Suite, Google Workspace).
Benefits
- Enjoy a competitive salary based on experience and qualifications.
- Work from the comfort of your home with flexible working hours.
- Comprehensive health, dental, and vision insurance coverage.
- Access to a 401(k) plan with company matching.
- Generous paid time off (PTO) and holidays to support work-life balance.
- Opportunities for career growth and professional development through training and mentorship.
- Discounts on car rentals and travel accommodations for personal use.
- Be part of a supportive and enthusiastic team that values innovation and collaboration.
Experience Requirements
- Entry Level
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
đź’¸
competitive salary based on experience
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
