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Customer Service Specialist @Sagan Recruitment

[Hiring] Customer Service Specialist @Sagan Recruitment

Apr 12, 2025 - Sagan Recruitment is hiring a remote Customer Service Specialist. 💸 Salary: up to 1300 usd. 📍Location: Latin America (LATAM), USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Customer Service Specialist will play a key role in ensuring customer satisfaction by assisting with reservations, addressing inquiries, and managing general customer support tasks. This role requires strong communication skills and the ability to handle multiple customer interactions efficiently.

  • Provide prompt and professional support via phone, email, and chat.
  • Assist customers with reservations, cancellations, and general inquiries.
  • Address and resolve customer complaints on time.
  • Escalate complex issues to the appropriate departments when necessary.
  • Maintain accurate records of customer interactions and transactions.
  • Update customer information in the database as required.
  • Work closely with other departments to ensure seamless service delivery.
  • Communicate effectively with team members to share knowledge and provide support.

Qualifications

  • Strong proficiency in English.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Experience in customer service or a related field is a plus.

Requirements

  • Familiarity with customer service software and tools.
  • Experience in the transportation or logistics industry.

Resume Submission Guidelines

  • To help us review your application efficiently, please submit your resume in text-based PDF format only.
  • Avoid uploading scanned documents, image files (JPG/PNG), or Word documents (DOC/DOCX) format to prevent your application from being overlooked.
  • For timely processing, both your resume and introductory video must be submitted in English.

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Before You Apply
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📍 Be aware of the location restriction for this remote position: Latin America (LATAM), USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Customer Service Specialist @Sagan Recruitment
Customer Service
Salary 💸 up to 1300 usd
Remote Location
Latin America (LATAM), USA
Job Type contract
Posted Apr 12, 2025
Apply for this position Unlock 54,639 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: Latin America (LATAM), USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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