[Hiring] Customer Service Representative Virtual Assistant @VAA Philippines
Apr 07, 2025 - VAA Philippines is hiring a remote Customer Service Representative Virtual Assistant. 💸 Salary: $3 per hour. 📍Location: Philippines.
Role Description
As a Customer Service Representative Virtual Assistant, you will be responsible for providing exceptional customer support through various channels, including chat, email, and phone calls. You will address customer inquiries, resolve issues, process orders, and manage customer accounts efficiently while maintaining a positive and professional demeanor.
- Handle customer inquiries and resolve issues effectively through various channels (chat, email, phone).
- Provide accurate and helpful information to customers regarding products and services.
- Efficiently process customer orders, returns, and exchanges.
- Maintain and update customer accounts to ensure accurate information.
- Troubleshoot customer problems and provide timely solutions.
- Utilize ticketing software to track and manage customer interactions effectively.
- Stay up-to-date on company policies, procedures, and product knowledge.
- Contribute to a positive and collaborative team environment.
Qualifications
- Minimum of 1-2 years of experience in a customer service handling role via chat, email, and calls.
- Experience working in the ecommerce industry.
- Excellent written and verbal communication skills in English.
- Strong technical skills, including proficiency in ChatGPT, Google Translator, and ticketing software.
- Ability to effectively resolve customer issues and provide solutions.
- Excellent time management and organizational skills.
- Positive and customer-oriented attitude.
- Ability to work independently and as part of a team.
Requirements
- Main Device:
- Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
- RAM: 8 GB or higher.
- Storage: Minimum of 112 GB.
- Internet Speed: At least 20 Mbps for both download and upload speeds.
- Backup Device:
- Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
- RAM: Minimum 4 GB.
- Storage: Minimum of 112 GB.
- Internet Speed: At least 10 Mbps for both download and upload speeds.
- Note: The use of mobile phones or tablets is not accepted for this role.
Benefits
- Comprehensive training provided.
- Flexible scheduling based on client needs.
- Long-term position based on performance.
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| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$3 per hour
|
Remote
Location
Philippines
|
|
Job Type
full-time
|
Posted
Apr 07, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
