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Customer Service
Customer Service Representative - B2C
@Bold Business
[Hiring] Customer Service Representative - B2C @Bold Business
Apr 15, 2025 - Bold Business is hiring a remote Customer Service Representative - B2C. 💸 Salary: unspecified. 📍Location: Latin America (LATAM), Colombia.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are seeking a highly motivated and results-driven CSR/SDR to join our team. You’ll help our client grow their business by selling directly to schools, camps, recreational centers, and resort-based businesses through a quick and transactional process.
- This role follows a direct-to-consumer (DTC) style—no long sales cycles, no appointment setting.
- Your job is to make contact via email or phone, generate interest, process the order in our e-commerce system, and send the invoice/payment link.
Key Responsibilities
- Conduct outreach via email and phone to generate new sales
- Quickly convert interest into orders—no appointment setting required
- Track leads and outreach in our CRM
- Enter and manage orders using Shopify or a similar tool
- Provide friendly, informative responses to basic product or purchasing questions
- Support the client’s growth by meeting or exceeding monthly sales goals
Qualifications
- 2 or more years in customer service, SDR, direct-to-consumer sales or similar roles
- Strong written and verbal communication skills
- Comfort working in a fast-paced sales environment
- Familiarity with CRM systems and basic e-commerce platforms
- A positive, proactive attitude and the ability to close with confidence
Benefits
- Fully Remote: Enjoy a 100% remote role with flexibility and work-life balance.
- Innovative & Supportive Culture: We foster a culture that values innovation and provides the tools for success.
- Growth & Development: Expand your skill set through ongoing training and professional development.
- Competitive Compensation: Performance-driven incentives and opportunities for career growth.
Experience Requirements
- Mid Level
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| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM), Colombia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
Latin America (LATAM), Colombia
|
|
Job Type
full-time
|
Posted
Apr 15, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM), Colombia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
