Customer Service Representative @Globe Life AIL - Karla Estrada

[Hiring] Customer Service Representative @Globe Life AIL - Karla Estrada

Apr 06, 2025 - Globe Life AIL - Karla Estrada is hiring a remote Customer Service Representative. 💸 Salary: competitive pay. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves assisting customers in a fully remote position.

Assist customers via phone, email, and chat to address inquiries and resolve issues.
Provide accurate and clear information about our products and services.
Help customers understand and manage their benefit packages effectively.
Maintain professionalism and a positive, solution-focused attitude in all interactions.
Keep detailed and accurate records of customer interactions and transactions.
Meet and exceed performance targets, focusing on quality and customer satisfaction.
Continuously look for ways to improve the customer experience and streamline processes.

Qualifications

Prior experience in customer service is a plus (we’ll train the right person!).
Excellent communication skills, both written and verbal.
Strong problem-solving and critical thinking abilities.
Ability to multitask, prioritize, and stay organized in a fast-paced remote environment.
Comfortable working with computer systems, customer service software, and CRM tools.
A reliable internet connection and a dedicated, quiet workspace.
High school diploma or equivalent; some college coursework is a plus.

Benefits

Competitive pay with regular performance reviews.
Comprehensive training program to get you up to speed and set you up for success.
Flexible work-from-home schedule – enjoy a better work-life balance.
Opportunities for growth – we love promoting from within and investing in your development.
Full benefits after 90 days, including health insurance, retirement plans, and more.
A positive and inclusive company culture where your contributions are valued.

How to Apply

Ready to start your next career chapter? Apply today, and we’ll be in touch to discuss the next steps.

Experience Requirements

Similar Remote Jobs

Unlock 54,437 additional remote jobs, advanced search & email notifications

Too many emails? Declutter your inbox with Meco

Your home for reading newsletters

Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Customer Service Representative @Globe Life AIL - Karla Estrada

Customer Service

Salary 💸 competitive pay	Remote Location USA
Job Type full-time	Posted Apr 06, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.