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Customer Service Representative @ZILLION TECHNOLOGIES, INC

[Hiring] Customer Service Representative @ZILLION TECHNOLOGIES, INC

Apr 04, 2025 - ZILLION TECHNOLOGIES, INC is hiring a remote Customer Service Representative. đź’¸ Salary: $16.00/hr w2. đź“ŤLocation: USA.

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Role Description

The Customer Service Representative provides front line, direct contact with customers when filing claims over the phone. They also inform customers of the organization’s products and/or services.

  • Files claims by collecting pertinent information from customers.
  • Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
  • Follows standard screens/scripts to perform most tasks, the ability to navigate a computer-based system, maintains and updates company records as needed.
  • Processes and determines coverage by reviewing forms and other applicable records.
  • Maintains professionalism and effectively interacts with all contacts, both internal and external.
  • Maintains department quality standards and performs job duties as directed by supervisor.

Qualifications

  • High School Diploma or GED
  • 6+ months of customer service experience in a call center role
  • Excellent written and verbal communication skills
  • Exceptional customer service skills
  • Strong conflict resolution skills
  • Proficiency in Microsoft Office programs, i.e. Excel, Outlook, Word
  • An eye for detail and effective data entry skills
  • Must be able to handle/process high call volumes while adhering to scheduled breaks
  • Minimum typing speed of 35 WPM

Requirements

  • Pay: $16.00/hr W2
  • Job Type: 12 month contract-to-hire
  • Shift Dates/Times: 11:00 a.m. – 8:00 p.m., 12:00 p.m. – 9:00 p.m., or 1:00 p.m. – 10:00 p.m. EST
  • Benefits: Health, Vision, Dental, 401K

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đź“Ť Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   Customer Service
Customer Service Representative @ZILLION TECHNOLOGIES, INC
Customer Service
Salary đź’¸ $16.00/hr w2
Remote Location
USA
Job Type contract
Posted Apr 04, 2025
Apply for this position Unlock 54,718 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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