[Hiring] Customer Service Position @WhoKnows
Mar 21, 2025 - WhoKnows is hiring a remote Customer Service Position. 💸 Salary: unspecified. 📍Location: USA.
Role Description
We're seeking a motivated and customer-centric Customer Service Representative to support our growing team in a fast-paced, collaborative environment.
- Provide exceptional service to clients via phone, email, and chat, addressing inquiries, troubleshooting issues, and providing timely resolutions.
- Build and maintain positive relationships with clients, ensuring they receive top-notch support and assistance throughout their journey with WhoKnows.
- Handle customer complaints, concerns, and requests professionally and efficiently, ensuring a positive experience.
- Become an expert on WhoKnows' products and services to provide accurate information and guide customers effectively.
- Work closely with marketing, creative, and project management teams to address client needs and provide relevant feedback.
- Maintain detailed records of client interactions, ensuring accurate tracking of issues, requests, and resolutions.
- Actively gather and share customer feedback to help improve our services and enhance the customer experience.
Qualifications
- High School Diploma, GED, or equivalent; previous customer service experience is a plus.
- Previous experience in a customer service role, preferably in a marketing, technology, or fast-paced environment.
- Strong ability to identify issues and provide effective solutions in a timely manner.
- Strong verbal and written communication skills with the ability to professionally engage with clients and team members.
- A customer-first attitude with the ability to remain calm, understanding, and professional in any situation.
- Comfortable using various office software tools (Microsoft Office, Google Suite, CRM systems, etc.) and customer support platforms.
- Ability to work independently while contributing to a collaborative and dynamic team environment.
Benefits
- Be part of a company focused on growth—both for our clients and our team members.
- Join a team where creativity is encouraged, ideas are shared, and success is celebrated.
- Play a vital role in delivering exceptional customer service that helps businesses optimize their lead generation strategies.
- Gain valuable experience with opportunities for growth within a supportive, thriving company.
Ready to Join Our Team?
If you're passionate about providing top-tier customer service and want to be part of a company dedicated to leveraging AI for business growth, we want to hear from you! Apply today to take the next step in your career with WhoKnows and help businesses thrive with optimized lead generation strategies.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 21, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
