Customer Service Assistant @Remote VA

[Hiring] Customer Service Assistant @Remote VA

Apr 04, 2025 - Remote VA is hiring a remote Customer Service Assistant. 💸 Salary: unspecified. 📍Location: Philippines.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are looking for a detail-oriented Customer Service Assistant to join our team. This role involves managing order status updates, Shopify orders, vendor communication, invoice reconciliation, and purchase order tracking. The ideal candidate should be highly organized, proactive, and experienced in handling customer service emails and vendor interactions.

Process and update Shopify orders, ensuring accuracy and timely fulfillment.
Communicate with vendors to coordinate shipments, track orders, and resolve issues.
Manage customer inquiries via email and other communication platforms.
Reconcile invoices and track purchase orders (POs).
Utilize Excel, Shopify, VRP, Brightpearl, Slack, and Front App to manage workflows.
Ensure seamless coordination between vendors, customers, and internal teams.

Qualifications

Previous experience in customer service, e-commerce, or order management.
Proficiency in Shopify, with experience handling orders and vendor communication.
Strong skills in Excel, VRP, Brightpearl, Slack, and Front App.
Excellent communication skills, both written and verbal.
Ability to work independently in a remote environment and manage tasks efficiently.

Benefits

Remote work opportunity with a flexible and collaborative team.
Competitive compensation based on experience.
A dynamic and fast-paced work environment.

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: Philippines
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Back to Remote jobs > Customer Service

Customer Service Assistant @Remote VA

Customer Service

Salary 💸 unspecified	Remote Location Philippines
Job Type unspecified	Posted Apr 04, 2025

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️

📍	Be aware of the location restriction for this remote position: Philippines
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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