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Customer Service
Customer Service
@Pioneer Strategy Group
[Hiring] Customer Service @Pioneer Strategy Group
Mar 17, 2025 - Pioneer Strategy Group is hiring a remote Customer Service. 💸 Salary: competitive salary based on experience. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves supporting our clients and internal team with travel bookings, itinerary planning, data entry, scheduling, and customer service. This role requires a highly organized, detail-oriented professional with excellent communication skills and a passion for travel.
- Enter and update client travel information, bookings, and preferences into internal systems.
- Maintain organized records of vendor contacts, pricing, and policies.
- Assist with invoicing, payments, and reconciliation of travel expenses.
- Conduct research on travel trends, destinations, and exclusive deals.
- Coordinate appointments and meetings for clients and internal team members.
- Manage email correspondence, responding to inquiries professionally and in a timely manner.
- Provide outstanding customer support via email, phone, and chat.
- Follow up with clients to ensure satisfaction and gather feedback.
Qualifications
- Experience in customer service or administrative support.
- Strong organizational and multitasking skills with attention to detail.
- Proficiency in Microsoft Office, Google Workspace, and travel booking platforms.
- Ability to handle sensitive client information with confidentiality.
- Excellent written and verbal communication skills.
- Self-motivated and able to work independently in a remote environment.
- Familiarity with CRM software and data entry tools is a plus.
Requirements
- Entry Level
Benefits
- Competitive salary based on experience.
- Flexible work hours and fully remote position.
- Travel discounts and perks.
- Opportunities for professional development and growth.
- Supportive and collaborative team environment.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
competitive salary based on experience
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 17, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
