[Hiring] Customer Care Representative @Jacuzzi Group
Apr 08, 2025 - Jacuzzi Group is hiring a remote Customer Care Representative. 💸 Salary: $19.00 per hour. 📍Location: USA.
Role Description
Jacuzzi Bath Remodel is currently hiring Customer Care Representatives. If you enjoy providing outstanding customer service, have a great personality, and want to develop a lasting career; we want you to join our team!
- Responsible for reviewing sales contracts to ensure proper product is included in contract and sent out for ordering.
- Provide constructive feedback to Jacuzzi Sales team concerning incorrect measurements or any discrepancies related to pricing on contracts.
- Conduct an introductory call with new customers to discuss the products they have ordered and schedule a tentative installation date.
- Assist in scheduling service/repair work for customers & providing updates.
- Must be comfortable operating in ERP systems to make change orders for customers.
- Review quality standards and customer satisfaction/reviews in a timely fashion.
- Provide excellent customer service to our current & past clients.
- Provide assistance to customers throughout the period of sales and installation.
- Other duties as assigned.
HOURS: Monday- Friday and every other Saturday, 11:30 - 8:00pm MST (2nd shift).
The compensation for this position is $19.00 per hour, with opportunities for advancement within the company.
Qualifications
- Customer service and data entry experience.
- High attention to detail.
- Basic computer knowledge.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Construction or Sales contract reviewing experience (preferred).
Benefits
- Medical, dental, vision, life insurance plans.
- Paid vacation and holidays.
- Paid Training.
- 401(k) with matching program.
- Advancement Opportunities.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$19.00 per hour
|
Remote
Location
USA
|
|
Job Type
full-time
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Posted
Apr 08, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
