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Content Moderator - Italian (Video Games) @Keywords Studios

[Hiring] Content Moderator - Italian (Video Games) @Keywords Studios

Apr 13, 2025 - Keywords Studios is hiring a remote Content Moderator - Italian (Video Games). đź’¸ Salary: unspecified. đź“ŤLocation: Poland.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Moderator, your mission is to create a safe and positive gaming environment for all players and communities. You will play a vital role in protecting gamers from harmful content, including harassment, hate speech, and unnecessary violence. By diligently monitoring and filtering content, you will ensure they can enjoy their passion without fear of harassment, unwanted content or bullying. Your dedication as a guardian of the gaming community will foster a space that thrives on respect, inclusivity, and the joy of gaming.

  • Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material.
  • Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels.
  • Audit and assess interactions, ensuring they are rated accurately based on their severity level.
  • Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements.
  • Actively participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices.
  • Maintain a positive attitude and adapt to changing circumstances with ease.
  • Multitask and prioritize efficiently, ensuring tasks are completed promptly and effectively.
  • Take ownership of assigned tasks and deliver results.
  • Embrace new ideas and approaches with a capability to adapt to evolving circumstances.
  • Ensure high-quality outcomes with a keen eye for detail and accuracy.
  • Identify errors and inconsistencies in relation to established procedures and protocols, maintaining adherence to best practices.
  • Understand that a moderator role implies potentially being exposed to foul content, requiring resilience, maturity, and professionalism.

Qualifications

  • Excellent written and verbal communication skills in English.
  • Mastery in C1-C2 level Italian proficiency.
  • Emotional stability, self-awareness, and strong auto-analysis skills.
  • Optimism, hardiness, and stress resilience.

Requirements

  • Experience in managing or moderating online forums/Discord within the gaming space, either professionally or during your spare time.

Benefits

  • Employment contract.
  • Remote work with necessary equipment and the possibility of visiting our brand-new office at the Global Office Park in Katowice.
  • Attractive benefits package including private medical care option, MyBenefit system, Multisport card, a subsidy for glasses, and the Employee Assistance Program.
  • Professional development opportunities e.g. online learning platform, training sessions, and open vacancies exclusively for internal candidates.
  • Employee referral program.
  • Company parties with delicious food and lots of attractions.
  • Unique chance to take a look behind the scenes of the gaming industry.

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đź“Ť Be aware of the location restriction for this remote position: Poland
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Back to Remote jobs  >   Customer Service
Content Moderator - Italian (Video Games) @Keywords Studios
Customer Service
Salary đź’¸ unspecified
Remote Location
Poland
Job Type full-time
Posted Apr 13, 2025
Apply for this position Unlock 54,191 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Poland
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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