[Hiring] Contacts Agent - ISP @Webafrica
Mar 25, 2025 - Webafrica is hiring a remote Contacts Agent - ISP. đź’¸ Salary: unspecified. đź“ŤLocation: South Africa.
Role Description
This role involves providing exceptional customer service in a remote environment.
- Minimum Requirements
- Grade 12
- At least 2-3 years' experience in a Customer Service/Call Centre environment
- Strong customer service skills
- Strong telephone etiquette
- MS Office (Excel, Word and Outlook) experience will be advantageous
- Ideal Requirements
- ISP experience will be advantageous
- Being tech savvy is not a must, but it will definitely be an advantage
- Key Competencies
- Excellent verbal and written communication skills (English)
- Customer focused
- Attention to detail
- Ability to work under pressure & manage several priorities at a time
- Good communicator
- Being courteous and professional at all times
- Ability to up-skill and learn independently
- Ability to work independently and in a team
Correspondence will be conducted with shortlisted candidates only. If you haven’t heard back from us within two weeks of the application deadline, please regard your application unsuccessful – but don’t lose hope, keep checking our website for more career opportunities in future.
Requirements
- Tools of trade provided:
- Laptop
- Headset
- This role is remote based. *FIBRE CAPABILITY IS A REQUIREMENT FOR THE ROLE.
Company Description
Our history is fascinating! Visit our webpage, www.webafrica.co.za to read our Webafrica Story and to find out more about our core products and why you just have to choose us as your services provider!
- We're a young and innovative ISP, currently expanding and on the lookout for skilled individuals.
- As an industry leader, we aim to provide a comfortable and motivational workplace.
- Set overlooking Cape Town and with postcard-views of Table Mountain, our state-of-the-art offices create an environment that is as productive and vibrant as it is friendly and informal.
- You can even start your day with a freshly ground espresso from our coffee maker!
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| đź“Ť | Be aware of the location restriction for this remote position: South Africa |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
South Africa
|
|
Job Type
contract
|
Posted
Mar 25, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: South Africa |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
