[Hiring] Clinical Success Manager @Radformation
Feb 14, 2025 - Radformation is hiring a remote Clinical Success Manager. đź’¸ Salary: unspecified. đź“ŤLocation: EMEA.
Role Description
The Clinical Success Manager will bring their upbeat personality to this role to give presentations to clinics, solve problems on the fly with customers, and proactively reach out to clinics to check in and hear feedback. The Clinical Success Manager will help mentor clinics as they join the Radformation community to assist them in establishing the most efficient workflow and an increase in clinical safety.
This role is ideal for someone looking to take their treatment planning skills to the next level and expand their clinical skill set. As the Clinical Success Manager, you will develop relationships with clinics and incorporate feedback into creating clinics’ dream products. With your clinical background, you will have the ability to teach and improve efficiency in Radiation Oncology clinics throughout the EMEA region.
- Demo, install, and train clinics on Radformation’s suite of automation tools
- Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team
- Work with the EMEA sales team to demonstrate software to prospective customers and provide training to newly installed clinics
- Proactively check in with current customers to hear feedback and share new features
- Host webinars to answer clinics’ questions and highlight features
- Develop training materials to distribute to clinics
- Collaborate with clinics on research projects and recruit reference sites with the EMEA sales team
- Attend congresses and on-site meetings to demonstrate the software and meet with clinicians (less than 10% travel)
Qualifications
- Passionate about helping other clinics and creating an impact in their workflow
- Enthusiastic about learning new technologies and sharing them with the healthcare community
- Thrives with a busy schedule and constant learning environment
- Excels at multi-tasking and managing multiple projects simultaneously
- Enjoys listening to clinics’ needs and developing relationships with clinical leaders
- Master of treatment planning and radiation oncology clinical workflow
- Ability to maintain a positive attitude in a fast-paced and ever-changing work environment
- Strong organizational skills and ability to work independently
- Excellent communication skills, both written and oral
- Compassionate and welcoming of ideas and feedback
Requirements
- Minimum 2 years experience of clinical treatment planning
- Strong critical thinking skills
- Exceptional presentation skills
- Positive attitude and a passion for excellence in patient care
- Fluent in English, both written and spoken
- Fluent in French, both written and spoken
Preferred Experience
- 5 years experience of clinical treatment planning
- Teaching experience in treatment planning
- Customer success experience
- Fluent in German, Italian, or Spanish
Benefits
- Top-tier medical, dental, vision care for employees and their families
- 401(k) & employer match vest immediately
- Self-managed PTO
- Generous parental leave
- Additional part-time work to help transition back
- Fully remote team with virtual events and yearly retreats
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| đź“Ť | Be aware of the location restriction for this remote position: EMEA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
unspecified
|
Remote
Location
EMEA
|
|
Job Type
full-time
|
Posted
Feb 14, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: EMEA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
