Client Success Manager @Addepar

[Hiring] Client Success Manager @Addepar

Apr 01, 2025 - Addepar is hiring a remote Client Success Manager. đź’¸ Salary: $69,000 - $107,000 + bonus + equity + benefits. đź“ŤLocation: USA.

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Role Description

We are currently seeking a Client Success Manager to join our Core Client Success Team. The Client Success Team at Addepar drives client success for the complete post-sales lifecycle of an Addepar client.

  • Ensure clients derive maximum value from the platform, leading to overall adoption success, retention, and renewal.
  • Become a trusted advisor to clients, deeply understanding their business and needs.
  • Work closely with colleagues to identify and reveal opportunities.
  • Cultivate cross-functional relationships in Product & Engineering and Services teams.
  • Advocate for clients, ensuring an excellent experience and gathering feedback.

Qualifications

  • 3+ years of experience in a RIA, Single Family Office, or Multi Family Office oriented business or environment, preferably in a client-facing role for financial products or services for UHNW clients.
  • Strong analytical skills and a consistent framework or process approach to problem solving.
  • Technology knowledge that helps engage and build credibility with product groups within Addepar and clients.
  • Strong time management and prioritization skills, as well as verbal and written communication skills.
  • Experience building and improving client engagement strategies with a track record of success.
  • Ability to establish relationships with key influencers (internal and client); executive presence and ability to effectively navigate and persuade all levels of an organization.
  • Independent, adaptable, and can thrive in a fast-paced environment.
  • Open to travel.

Requirements

  • Handled difficult customers or situations and can demonstrate resolutions.
  • Ability to navigate data and people to find answers.

Benefits

  • The current range for this role is $69,000 - $107,000 + bonus + equity + benefits.
  • Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Our Values

  • Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes.
  • Build Together - Collaborate to unlock the best solutions. Deliver lasting value.
  • Champion Our Clients - Exceed client expectations. Our clients’ success is our success.
  • Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry.
  • Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset.

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đź“Ť Be aware of the location restriction for this remote position: USA
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Client Success Manager @Addepar
Customer Service
Salary đź’¸ $69,000 - $107,000 + bonus + equity + benefits
Remote Location
USA
Job Type unspecified
Posted Apr 01, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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