[Hiring] Client Services Manager @110 Datasite LLC
Apr 07, 2025 - 110 Datasite LLC is hiring a remote Client Services Manager. 💸 Salary: $96,500.00 - $168,400.00. 📍Location: USA.
Role Description
As a Client Services Manager, you will lead a high-performing team dedicated to providing exceptional product support and project implementation services, ensuring outstanding client satisfaction. You will leverage your strong people management and leadership skills to direct daily activities, optimize operations, and foster a productive and enjoyable work environment for our client service team.
- Oversee Client Services Delivery
- Drive Business Continuous Improvement
- Mentor and coach Client Service Supervisors
The preferred location for this position is Minneapolis, MN but other acceptable locations include Houston or Dallas, TX; Phoenix, AZ or Tampa, FL. While the position is mostly remote, it will require attendance for three or more in-office days per month and occasional travel for meetings and events.
Qualifications
- Bachelor’s degree in related field preferred but not required
- 5+ years of direct people management experience leading an operations or client services team
- Experience with software or SaaS product support or implementation
- Strong influencing and negotiation skills with the ability to drive resolution among parties with varying interests
- Effective management skills including developing, coaching and mentoring staff
- Excellent presentation, communication and interpersonal skills
- Demonstrated conflict resolution skills
- Strong technical aptitude and learning agility
- Strong communication skills, especially in explaining technical terms in a way that non-technical individuals can understand
- Independent problem solving and troubleshooting skills
- Ability to work well in a team collaboration environment
- Excellent organizational skills and attention to detail
Requirements
- Ability to work across departments to achieve common goals
- Strong business acumen and ability to manage and influence others
- Good under pressure with the ability to instill confidence and control
- Proven ability to manage complex projects, tight deadlines, and competing priorities
- Solution-oriented with a high sense of urgency and technical aptitude
Benefits
- We provide 24x7 service to our clients every day of the year including weekends and holidays
- The schedule for this position is Monday – Friday 2nd shift hours (2:00pm to 11pm Central Time) but frequent daytime hours, off-hours and weekend/holiday work is expected
- Remote work location must have high-speed internet access (minimum 50Mbps download speed)
- The base salary range represents the estimated low and high end for this position at the time of this posting: $96,500.00 - $168,400.00
Similar Remote Jobs
More jobs at 110 Datasite LLC
-
All others $114,500.00 - $201,400.00 USAApr 23, 2025
-
All others $81,700.00 - $137,900.00 USAApr 18, 2025
-
Project Management $96,500.00 - $168,400.00 USAApr 16, 2025
More Customer Service jobs
-
Customer Service unlimited earning potential with uncapped commissions and bonuses USAApr 24, 2025 -
Customer Service unspecified USAApr 24, 2025
-
Customer Service $60,000 - $150,000+/year USAApr 24, 2025
More jobs in USA
-
Customer Service unlimited earning potential with uncapped commissions and bonuses USAApr 24, 2025
-
Customer Service $19-24 usd per hour USAApr 24, 2025
-
Customer Service unspecified USAApr 24, 2025
Kickstart Your Job Search
Unlock 53,719 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$96,500.00 - $168,400.00
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 07, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
