[Hiring] Client Experience Specialist @Twinstate Technologies
Apr 02, 2025 - Twinstate Technologies is hiring a remote Client Experience Specialist. 💸 Salary: unspecified. 📍Location: USA.
Summary:
Client Experience Specialist
Job Summary:
We're seeking a driven Junior Client Experience Specialist to manage client relationships and support our Technical Solutions Consultant (TSCs). In this role, you'll oversee a portfolio of clients, identify upsell opportunities, and ensure clients receive outstanding service. You'll also play a key role in scheduling meetings, managing follow-ups, and providing sales support.
This is a great opportunity for someone who thrives in a client-focused role and is looking for career growth.
Key Responsibilities:
- Manage assigned client accounts to ensure satisfaction and retention.
- Identify upsell and cross-sell opportunities to grow revenue.
- Support TSCs by scheduling key meetings and managing follow-up tasks.
- Maintain accurate client data
in CRM systems and generate reports as needed.
Qualities We're Looking For: - Strong organizational skills and attention to detail.
- Formidable business acumen.
- Excellent communication and collaboration abilities.
- Proactive problem-solving and a client-first mindset.
- Ability to multitask and
prioritize in a fast-paced environment.
Qualifications: - Experience in client management, sales support, or customer success is a plus.
- Experience with CRM software (e.g., HubSpot, Salesforce) is a plus.
- Strong time management skills and ability to work independently or within a team.
- Technological Proficiency: Solid understanding and experience with standard applications, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and a quick learner when it comes to adapting to additional software as needed.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
