[Hiring] Claims Processor @Carrot Fertility
Apr 05, 2025 - Carrot Fertility is hiring a remote Claims Processor. 💸 Salary: $56,000-$64,000. 📍Location: USA.
Role Description
In this role, you will be responsible for reviewing incoming member out-of-pocket expenses, as well as expenses incurred using the Carrot Card. You will collaborate with members of the Care team, Customer Success and Finance team to ensure an exceptional member experience. You need to be able to work between the hours of 6 am- 3 pm or 10 am-7 pm CST, while noting our operations hours are 6am-8pm CST.
- Responsible for reviewing incoming member out-of-pocket expenses
- Collaborate with Care team, Customer Success, and Finance team
- Ensure an exceptional member experience
- Work between the hours of 6 am-3 pm or 10 am-7 pm CST
Qualifications
- Bachelor's degree
- 1-3 years of relevant work experience including customer service and claims processing experience
- Fluent in Portuguese (supporting translation of documents)
- Highly detail-oriented with superior multi-tasking skills
- Ability to work independently with little management or direction on routine duties or projects
- Exceptional verbal and written communication skills
- Strong problem-solving skills to analyze, troubleshoot and resolve issues
- Ability to empathetically support a diverse member population through all paths to parenthood
- An innovative spirit to push the boundaries of claims operations
Requirements
- Knowledgeable with insurance regulations and industry best practices
- Experience working at a fast-growing tech company or digital health company
- Proficiency and comfort using business tools (e.g., Jira, Confluence, Zendesk, Airtable, G-Suite)
Benefits
- Holistic Total Rewards package designed to support employees in all aspects of their life inside and outside of work
- Health and wellness benefits
- Retirement savings plans
- Short- and long-term incentives
- Parental leave
- Family-forming assistance
- Competitive compensation package
- Starting base salary for this position will range from $56,000-$64,000 ($26.92/hr.- $30.77/hr.)
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$56,000-$64,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
