[Hiring] Bilingual Behavioral Health Patient Coordinator @LE_06 PM Pediatrics of Livingston, LLC
Apr 12, 2025 - LE_06 PM Pediatrics of Livingston, LLC is hiring a remote Bilingual Behavioral Health Patient Coordinator. 💸 Salary: $50,000 - $55,000. 📍Location: USA.
Role Description
The Behavioral Health Coordinator coordinates all appointments with providers for patients, referring physicians, and facilities across multiple states. In addition, the Liaison communicates key information to patients and staff members including insurance coverage, financial responsibilities and date/time of appointments.
- Provide warm, friendly, and excellent customer service through all interactions with patients, referral sources and staff members.
- Communicate directly with patients to schedule, re-schedule and/or cancel their initial and subsequent appointment requests accurately by following practice scheduling protocols and tools.
- Receive information regarding insurance eligibility and financial responsibility from patient access team and communicate directly with patients to ensure that information is timely and accurate.
- Provide accurate and courteous information regarding our services to physicians and other callers.
- Respond effectively and promptly to all patient, provider, and team member requests.
- Maintain/Update patient information and working knowledge of insurance protocols.
- Utilize eligibility systems, online websites or phone calls to determine insurance benefits.
- Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
- Handle billing inquiries, collect any out of pocket (deductibles, copays, etc), and process payments accurately.
- Obtain approval for schedule changes or cancellations as appropriate.
- Meet specified goals and objectives assigned by management.
- Escalate any problems that may arise to management.
- Complete other duties as assigned or identified based on patient needs.
- Ability to adhere to quality and productivity standards.
Qualifications
- Bilingual Spanish speaking preferred.
- Bachelor’s degree preferred.
- Attention to detail a requirement.
- Strong organizational skills.
- Ability to multi-task and prioritize.
- Ability to work well with others in a team driven environment.
Requirements
- Fully Remote
- Schedule: 3 days 8:00am-5:00pm; 2 days 1:00pm-9:00pm (FLEXIBLE)
- Compensation Range: $50,000 - $55,000 + Medical, Dental, PTO
Benefits
- Medical
- Dental
- PTO
Company Description
PM Pediatric Care was founded on the belief that there is a better way to deliver urgent care to kids and young adults. PM Pediatric Care has over 75 urgent care locations across the country, telehealth, 5+ large hospital partnerships, pediatric behavioral health, and a growing presence in school health nationwide.
- Our goal is to ensure that our patients receive comprehensive and superior quality acute and behavioral health care when they need it, without having to wait long for it.
- PM Pediatric Care treats children and young adults exclusively.
- Our team seeks to hire individuals who have a passion for innovation and quality care.
- With a growing national presence and an expanding corporate team, your addition to PM Pediatric Care will contribute to the specialized care of our patients and our mission to revolutionize the way healthcare is delivered.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$50,000 - $55,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 12, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
