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Customer Service
Application Support Consultant
@Unit4
[Hiring] Application Support Consultant @Unit4
Apr 03, 2025 - Unit4 is hiring a remote Application Support Consultant. đź’¸ Salary: unspecified. đź“ŤLocation: Spain.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
Provide assistance and support to our customers using Unit4 Time & Expenses.
- Handle daily inquiries from customers through our customer portal.
- Troubleshoot and identify root causes of issues that arise.
- Offer advice and guidance to ensure optimal use of our solutions.
Qualifications
- Service-oriented and able to listen and communicate clearly in fluent Norwegian and English.
- Experience in customer service and support.
- Strong technical understanding and troubleshooting skills.
- Curious and enjoys solving various problems.
- Ability to handle multiple tasks simultaneously in a busy environment.
- Strong desire to have satisfied customers and go the extra mile to achieve it.
- Structured, solution-oriented, and values good documentation and routines.
- Interest in general IT, preferably with knowledge of travel and time management.
- Experience with Unit4 T&E or similar solutions is a plus, but not required.
- Knowledge of how databases work, and familiarity with SQL and APIs is highly beneficial.
Benefits
- A culture built on trust - giving you the freedom and autonomy to be successful.
- Balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being.
- Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry.
- A commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet.
- A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4.
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| đź“Ť | Be aware of the location restriction for this remote position: Spain |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
đź’¸
unspecified
|
Remote
Location
Spain
|
|
Job Type
full-time
|
Posted
Apr 03, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Spain |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
