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Accounting Clerk @Fortis Business Solutions

[Hiring] Accounting Clerk @Fortis Business Solutions

Mar 17, 2025 - Fortis Business Solutions is hiring a remote Accounting Clerk. đź’¸ Salary: competitive salary with performance-based incentives. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

  • Data Entry:
    • Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases.
    • Regularly update and verify data to ensure accuracy and completeness.
    • Generate and manage reports related to bookings, customer interactions, and travel statistics.
  • Travel Booking:
    • Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities.
    • Provide expert advice on destinations, travel packages, and travel-related services.
    • Manage and update booking information, ensuring accuracy and alignment with client preferences.
    • Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience.
  • Customer Service:
    • Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy.
    • Assist clients with changes, cancellations, and modifications to their travel plans.
    • Follow up with clients to ensure satisfaction and gather feedback on their travel experiences.
  • Scheduling Duties:
    • Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members.
    • Maintain organized schedules and ensure timely execution of travel plans and related tasks.
    • Prepare and manage itineraries, confirmations, and travel documents.

Qualifications

  • Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems.
  • Excellent communication skills, both written and verbal, with a customer-centric approach.
  • Proficiency in using travel booking systems, CRM software, and other relevant tools.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Detail-oriented with a high level of accuracy in handling bookings and scheduling.
  • Ability to work independently in a remote environment, demonstrating self-motivation and accountability.
  • Flexibility to adapt to changing priorities and handle unexpected issues with professionalism.

Benefits

  • Competitive Salary: Attractive base salary with performance-based incentives.
  • Flexible Work Hours: Set your own schedule within a framework that supports work-life balance.
  • Remote Work: Enjoy the convenience and flexibility of working from home.
  • Professional Development: Opportunities for ongoing training and career growth within the travel industry.
  • Travel Discounts: Exclusive discounts and perks on travel bookings for you and your immediate family.
  • Health and Wellness: Comprehensive health insurance plans, including dental and vision coverage.
  • Retirement Plan: 401(k) plan with company match to help you plan for your future.
  • Paid Time Off: Generous paid time off, including vacation days and sick leave.
  • Employee Assistance Program: Access to resources and support for personal and professional development.
  • Tech and Equipment Stipend: Reimbursement for home office setup and internet expenses.
  • Team Building: Virtual team events and activities to foster a supportive and collaborative work environment.

Experience Requirements

  • Entry Level

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đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Accounting Clerk @Fortis Business Solutions
Customer Service
Salary đź’¸ competitive salary with performance-based incentives
Remote Location
USA
Job Type full-time
Posted Mar 17, 2025
Apply for this position Unlock 52,298 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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