[Hiring] Web Application Advisor @UMA Education

Role Description

The Web Application Advisor plays a crucial role in our organization by assisting graduates in understanding how to complete online web applications and meet pre-employment onboarding requirements.

• Graduate Outreach and Support: Proactively reach out to graduates who require assistance with online web applications and provide dedicated support.
• Pre-Employment Onboarding Assistance: Support graduates in timely completion of necessary pre-employment onboarding assessments.
• Online Application Facilitation: Engage with graduates, assisting them in navigating online web application processes.
• System Utilization: Utilize systems effectively to ensure accurate documentation completion by graduates. Maintain compliance with guidelines and contribute to training peers on successful strategies for supporting graduates in their online applications.
• Perform other duties as assigned.

Qualifications

• Associate degree or equivalent experience.
• Skills – results driven, communication/interpersonal skills, relationship building/rapport, and time management.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Requirements

• Any degree or equivalent experience and/or any strong or advanced proficiency in the above required skills/experience.
• Experience in Career Services and/or with overcoming graduate obstacles.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills or abilities – influence, comfortability communicating with all levels of an organization, punctual, disciplined, complex problem-solving, attention to detail, and motivation.

Benefits

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Work Environment/Physical Demands

• This is a full-time remote position.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment, accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

Schedule

• Monday-Friday 11 am to 8 pm

Compensation Range

• $22 — $22 USD

OUR VALUES

• ACT WITH INTEGRITY: We operate honestly and ethically in an industry-compliant fashion.
• CHAMPION STUDENT OUTCOMES: We live by a strong commitment to our students and are passionate about preparing them for meaningful careers.
• COMMIT TO TEAM MEMBER SUCCESS: We are committed to our team members’ success and to each other’s success.
• PURSUE RESULTS WITH PURPOSE: We pursue results with a sense of urgency and purpose.
• HAVE FUN. BUILD ENERGY: Enjoying what we do is central to achieving our goals.
• WORK AS ONE: We believe that diverse, inclusive teams produce breakthrough results.