[Hiring] Voice of the Customer Intern @Veeam Software

Role Description

We are seeking a highly motivated Voice of the Customer Intern to support Veeam’s Customer Experience and Voice of the Customer programs during a 10-week summer internship. This role offers the opportunity to gain hands-on experience in how customer feedback is collected, analyzed, synthesized, and translated into insights that inform business decisions and customer experience improvements.

• Contribute to projects that strengthen Veeam’s ability to understand customer needs and identify experience drivers.
• Support action planning based on customer feedback.
• Conduct quantitative and qualitative analysis of survey data.
• Review open-ended customer feedback and identify trends and recurring themes.
• Summarize key insights and support Voice of the Customer action plan workstreams.
• Help create an inventory of surveys conducted across Veeam to improve visibility, coordination, and governance.
• Consolidate feedback from multiple sources and maintain project trackers and program documentation.
• Develop stakeholder-ready summaries or presentation materials.
• Support efforts to connect customer insights to business priorities, customer journey moments, and measurable improvement opportunities.

This role is ideal for a student interested in customer experience, customer insights, research, analytics, or program management.

The ideal candidate is:

• Analytical, detail-oriented, and intellectually curious.
• Comfortable working with both data and qualitative feedback.
• Able to communicate findings in a clear and actionable way.

Through this internship, the intern will gain practical experience in Voice of the Customer programs, survey analysis, customer insights, and cross-functional collaboration.

Qualifications

• Rising junior or senior pursuing a Bachelor’s degree, or a graduate student, at an accredited college or university.
• Strong interest in customer experience, Voice of the Customer programs, customer insights, research, analytics, or program management.
• Excellent written, verbal, and interpersonal communication skills.
• Proficient in Windows and Microsoft Office, including PowerPoint, Word, Outlook, and Teams.
• Proficient in Microsoft Excel, with a strong interest in data analysis.
• Comfortable working with both quantitative survey data and qualitative customer feedback.
• Strong analytical and problem-solving skills.
• Willingness to learn about technology, customer experience, and Veeam’s products and markets.
• Ability to work independently with limited direction in a fast-paced environment.
• High-energy, motivated self-starter who is curious, organized, and comfortable managing multiple priorities.
• Ability to collaborate with cross-functional stakeholders and support project coordination, documentation, and follow-up activities.

Benefits

• Paid Company Holidays during your internship.
• Tech Stipend to help set up your workspace.
• 8 Hours of Paid Volunteer Time through our Veeam Cares Program.
• Personal and Professional Development through our Internship Program.

We’re committed to providing a supportive and rewarding internship experience.

The pay range posted is an hourly rate of base pay: $20 - $25 USD.