Virtual Lifestyle Concierge @Ten Group
Customer Service
Salary competitive sal..
Remote Location
Employment Type full-time
Posted 3d ago

[Hiring] Virtual Lifestyle Concierge @Ten Group

3d ago - Ten Group is hiring a remote Virtual Lifestyle Concierge. 💸 Salary: competitive salary plus performance-based bonus 📍Location: Worldwide

Role Description

Join Our Team as a German-Speaking Lifestyle Concierge! We are seeking a dedicated, professional German-speaking Lifestyle Concierge to join our dynamic team in the realm of Luxury Lifestyle Management. In this role, you will be the go-to person for our clients, offering personalized assistance and creating unforgettable experiences that elevate their lifestyle.

  • Manage a wide range of requests and provide tailored services related to travel, dining, events, and more.
  • Utilize your local knowledge to offer insightful recommendations and bespoke solutions to our members.
  • Build and maintain strong relationships with clients, ensuring their needs are met efficiently and effectively.
  • Conduct thorough research and analysis to curate the best options for members’ desires.
  • Collaborate with other departments to enhance the overall service offering to our members, promoting all facets of Ten Group.
  • Document all interactions and keep comprehensive records of requests to ensure continuity and personalization in service.
  • Actively contribute to the team’s success by sharing insights and experiences.
  • Deliver exceptional customer service and receive valuable feedback to drive continuous improvement.

Qualifications

  • Fluency in both English and German, with exceptional written and verbal communication skills in both languages.
  • Experience in customer service, concierge, or lifestyle management, preferably within the luxury sector.
  • Strong organizational skills with the ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
  • Proficiency in online research and resourcefulness in problem-solving.
  • Passion for customer service and a keen understanding of luxury lifestyles.
  • Ability to build rapport with clients and provide personalized service to enhance their experiences.
  • Strong attention to detail and commitment to excellence in all aspects of work.

Requirements

  • Fließende Sprachkenntnisse in Deutsch und Englisch mit sehr guten schriftlichen und mündlichen Kommunikationsfähigkeiten in beiden Sprachen.
  • Erfahrung im Kundenservice, Concierge-Service oder Lifestyle Management, idealerweise im Luxussegment.
  • Ausgeprägte organisatorische Fähigkeiten sowie die Fähigkeit, mehrere Anfragen gleichzeitig zu bearbeiten und auch in einem dynamischen Umfeld zuverlässig Termine einzuhalten.
  • Sehr gute Recherchefähigkeiten sowie Kreativität und Lösungsorientierung bei der Bearbeitung individueller Anliegen.
  • Ausgeprägte Serviceorientierung und ein feines Gespür für hochwertige Lebensstile und exklusive Erlebnisse.
  • Fähigkeit, schnell eine persönliche Beziehung zu unseren Mitgliedern aufzubauen und durch individuelle Betreuung besondere Kundenerlebnisse zu schaffen.
  • Hohes Maß an Detailgenauigkeit sowie ein konsequenter Anspruch an Qualität und Exzellenz in allen Arbeitsbereichen.
  • Bereitschaft zur Arbeit an Wochenenden.

Benefits

  • A competitive salary depending on experience, plus a performance-based bonus.
  • Hybrid working. You can combine working from home and working from the office.
  • Paid time away from work, including a paid day each year to volunteer for a good cause.
  • Paid Sabbaticals: One (1) month paid Sabbatical after every 5 years of Service.
  • Lucrative Ten Loyalty Rewards program which includes a bonus and gift.
  • Remote Working Holidays - possibilities to Travel and Work anywhere in the world!
  • Employee Discounts - Access to great travel and entertainment discounts.
  • Be part of our global, dynamic, and inclusive Team.
  • Genuine career opportunities within a dynamic and international company.
Before You Apply
worldwide Be aware of the location restriction for this remote position: Worldwide
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Virtual Lifestyle Concierge @Ten Group
Customer Service
Salary competitive sal..
Remote Location
Employment Type full-time
Posted 3d ago
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Application Denied
Unlock 140,000+ Remote Jobs
worldwide Be aware of the location restriction for this remote position: Worldwide
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Application Denied
Unlock 140,000+ Remote Jobs
×

Apply to the best remote jobs
before everyone else

Access 140,000+ vetted remote jobs and get daily alerts.

4.9 ★★★★★ from 500+ reviews
Unlock All Jobs Now

Maybe later