[Hiring] Virtual Customer Service & Benefits Representative @Lisa Russel

Role Description

Our company is growing faster than ever, and we’re seeking motivated, people-focused professionals to join our fully remote team. This is your opportunity to build a meaningful career from anywhere while enjoying flexibility, mentorship, and long-term advancement potential.

At AO, we believe success is built through service, consistency, and growth. Our guiding philosophy—The Platinum Rule: “Do more for others than you would have them do for you.” —drives how we support both our clients and our team every day.

If you’re looking for a remote opportunity where your effort is recognized, your growth is supported, and your work has purpose, this may be the career move you’ve been looking for.

Qualifications

• Strong communication and relationship-building skills
• Positive, service-oriented mindset
• Problem-solving ability and adaptability in a fast-paced environment
• Self-motivation and accountability in a remote setting
• Ability to work independently while contributing to team success
• Professionalism, reliability, and willingness to learn
• No prior industry experience is required. Full training and mentorship are provided.

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Flexible Work-From-Home Opportunity
• Weekly Pay + Growth Potential
• Performance-Based Incentives & Recognition
• Comprehensive Benefits
• Ongoing Training & Mentorship
• Career Advancement Opportunities

Company Description

AO is built on flexibility, mentorship, growth, and purpose. We believe individuals perform at their best when they are supported professionally, recognized for their efforts, and given opportunities to grow long term.

Our culture encourages leadership development, collaboration, and helping people build meaningful careers while making a positive impact on working families nationwide.