Virtual Customer Care Representative
@Hayward Roofing
Customer Service
|
Salary
$30 - $37 per m..
|
Remote
Location
πΊπΈ
USA Only
|
|
Employment Type
full-time
|
Posted
1mth ago
|
[Hiring] Virtual Customer Care Representative @Hayward Roofing
1mth ago - Hayward Roofing is hiring a remote Virtual Customer Care Representative. πΈ Salary: $30 - $37 per month πLocation: USA
Role Description
As a Virtual Customer Care Representative, you will:
- Answer inbound calls, texts, and emails from homeowners
- Schedule roofing inspections and service appointments
- Follow up with leads and existing customers
- Provide updates on projects and answer general inquiries
- Maintain accurate customer records in our CRM system
- Support marketing campaigns with appointment confirmations
- Ensure every customer interaction reflects our high service standards
Qualifications
- Previous customer service experience (call center or remote experience is a plus)
- Excellent communication skills (written and verbal)
- Comfortable handling a high volume of calls/messages
- Strong organizational and multitasking abilities
- Tech-savvy (comfortable using CRM systems, email, scheduling software)
- Reliable internet connection and quiet workspace
- Positive attitude and problem-solving mindset
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| πΊπΈ | Be aware of the location restriction for this remote position: USA Only |
| βΌ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | οΈ
Customer Service
|
Salary
$30 - $37 per m..
|
Remote
Location
πΊπΈ
USA Only
|
|
Employment Type
full-time
|
Posted
1mth ago
|
Did not apply
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Sent Follow-Up
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Interview Scheduled
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Interview Completed
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Offer Accepted
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| πΊπΈ | Be aware of the location restriction for this remote position: USA Only |
| βΌ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | οΈ
