[Hiring] Virtual Community Service Administrator @UDR - Opening Doors to your future
Virtual Community Service Administrator @UDR - Opening Doors to your future
Customer Service
Salary usd 32 - 35 per..
Remote Location
🇺🇸 USA Only
Employment Type full-time
Posted 1mth ago

[Hiring] Virtual Community Service Administrator @UDR - Opening Doors to your future

1mth ago - UDR - Opening Doors to your future is hiring a remote Virtual Community Service Administrator. 💸 Salary: usd 32 - 35 per hour 📍Location: USA

Role Description

UDR, Inc. and its affiliated companies are adding a Virtual Community Service Administrator to our team. This position provides administrative support to the maintenance management teams at six apartment communities (1266 total homes) located in Bellevue, WA. This is a remote position (required to live within 1 hour of Bellevue, WA) and the schedule is Monday - Friday, 8a - 5p.

  • Responsible for scheduling repairs with contractors, tracking, and providing final inspection of the work provided by contractors or vendors.
  • Schedule the service team for timely apartment turnovers, painting, floors, carpets and general cleaning.
  • Provide inspection of vacant apartments to ensure they are ready for occupancy. Report and schedule maintenance for any issues discovered and report results of turnovers to management.
  • Provide support for or complete the pre-move-out inspections on a timely basis.
  • Schedule or assist the service team scheduling of service tickets. May follow up on resident satisfaction following the service event.
  • Provide overall quality control for both vendor-related and service team related community cleaning, safety, landscaping, and any other community projects.
  • Act as the liaison for contact and coordination of vendors as needed.
  • Responsible for ordering through Ops Technology for supplies following Company procedures.
  • Provide community inspection of every floor or building, exterior and amenity spaces.
  • Assist in the bidding process for services and documentation as needed.
  • Provide superior customer service to internal and external customers representing the community in a professional, concerned, and friendly manner to foster a positive experience for all residents.
  • Organize and maintain filing system, file and retrieve documents, records, and reports. Ensure protection and security of files and records.
  • Greet vendors or contractors and accompany them to appropriate work area or to the appropriate service team lead or manager.
  • Perform other duties as assigned or as necessary.
  • Support the District Service Manager with entering and tracking small and large claims.

Qualifications

  • High School Diploma, or equivalent, is required with an Associate or Bachelor’s degree preferred.
  • Minimum of three years’ property management experience from the administrative or service side of the business.
  • Customer Service, Administrative, Quality Control or inspection experience is a strong plus.

Benefits

  • Comprehensive benefit package
  • Apartment rental discount
  • Company matched 401(k)
  • Vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year)
  • Company observed holidays
  • Discounts to live in our best-in-class communities
  • Tuition reimbursement
  • Company sponsored events
  • Community service days
  • Annual President's Club held in Las Vegas, honoring associates for their exceptional customer service and operational excellence
  • Medical, Dental, Vision Plans
  • Lifestyle Flexible Spending Account
  • Medical Flexible Spending Account
  • Dependent Care Spending Account
  • Supplemental Term Life Insurance
  • Voluntary Cancer Insurance
  • Supplemental Short-Term Disability Insurance / AD&D Insurance
  • Voluntary Long Term Care Insurance
  • 401(k) Plan with company match
  • Rent Discount

Company Description

UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!

Before You Apply
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Virtual Community Service Administrator @UDR - Opening Doors to your future
Customer Service
Salary usd 32 - 35 per..
Remote Location
🇺🇸 USA Only
Employment Type full-time
Posted 1mth ago
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🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
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