[Hiring] Valuation Escalation Specialist @ACCURATE GROUP LLC

Role Description

Accurate Group is seeking a Valuation Escalation Specialist to join our growing team. The Valuation Escalation Specialist processes daily client service requests for valuation orders and serves as the direct contact for Valuation clients regarding escalated issues or questions on orders. This position takes direct action to resolve issues for the clients and requires the individual to be experienced in the valuation department and able to work independently.

• Answer valuation client emails and calls in a timely manner regarding orders and questions.
• Provide solutions to clients.
• Able to make quick decisions to facilitate quick delivery of appraisals.
• Complete understanding of all Valuation clients’ service requests.
• Work independently with little supervision on basic issues; more advanced, escalated items will be brought to management attention.
• Direct contact for the Valuation clients.
• Current or prior appraisal service experience and experience using Archer.

Qualifications

• Two to Four years’ Appraisal/Valuation experience preferred.
• Self-motivated employee, with ability to work in a fast-paced environment with attention to detail and thoroughness.
• Professional verbal and written communication skills and strong ability to multitask.
• Ability to read, analyze, and interpret complex documents.
• Ability to respond effectively to sensitive inquiries or complaints.
• Ability to write speeches and articles using original or innovative techniques or style.
• Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
• Ability to work with mathematical concepts such as probability, statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Experience in using Word, Excel, PowerPoint, and Outlook.

Requirements

• Job Type: Full-time/Remote
• Salary: $22.00 to $30.00
• Schedule: Monday - Friday (8-hour shifts) 8am to 5pm PCT

Benefits

• 401K with employer matching
• Full medical, dental, vision, HSA, and life insurance (available day 1)
• Paid time off (PTO and Holiday pay)
• Advancement opportunities
• Bonus potential

Work Authorization

Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.