Ultrasound Dispatcher @TridentCare
Customer Service
Salary unspecified
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 4d ago

[Hiring] Ultrasound Dispatcher @TridentCare

4d ago - TridentCare is hiring a remote Ultrasound Dispatcher. πŸ’Έ Salary: unspecified πŸ“Location: USA

Role Description

Job Requirement is to operate and utilize tools required to complete duties assigned:

  • General computer use and operations and office skills necessary to complete assigned tasks properly.
  • Control and oversee cases that are properly dispatched and completed, picked up and processed, according to all policies and procedures.
  • Review, organize, and distribute all cases using common knowledge of coverage areas.
  • Conduct full tracking skills and case follow-up of all assignments dispatched throughout the entire shift, on a daily basis.
  • Control full completion of all work assignments that are given, providing assistance to assure completion where needed.
  • Complete preparation of daily work assignments, and continue communication throughout the shift, tracking and possible re-routing if necessary.
  • Work cooperatively and fully communicate verbally with Area/Regional Management, Logging area, Stat Tracking, Customer Service, Call Center, etc., to ensure case completion throughout the entire shift.
  • Accommodate various facility special requests, honor high priority facility orders, expedite urgent cases conducting constant follow-up, and maintain a positive attitude to connect parties to ensure excellent customer service.
  • Provide detailed written documentation of issues that occur throughout the shift.
  • Conduct mild investigations of situations, or conduct troubleshooting, or oversee immediate handling of unexpected problems.
  • Notify Dispatch Manager of any issues that are difficult to control immediately.
  • Identify and pursue self-improvement needs, adapt to changes when proposed.
  • Perform other duties as assigned, help out when attendance issues arise within the office, maintaining a positive attitude during crises and engaging in daily teamwork with minimal encouragement.
  • Provide full assistance of high-volume important phone calls from facilities, phlebotomists, in-house calls requesting dispatch assistance, and employees out in the field.

Qualifications

  • Must have a High School Diploma or equivalent.
  • Prefer dispatch experience; some medical terminology helpful.

Requirements

  • Must pass a drug screen and criminal background check.
  • Ability to organize and control multiple tasks at one time in a fast-paced, high-volume Laboratory Dispatch Office setting.
  • Ability to handle large volumes of telephone assistance with various departments and connecting personnel.
  • Trustworthy and able to work well without total supervision.
  • Knowledge of general area logistics and ability to distinguish various locations.
  • Ability to utilize various tracking tools to control decisions with minimal confusion.
  • Self-motivated, dependable, and competent.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Ultrasound Dispatcher @TridentCare
Customer Service
Salary unspecified
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 4d ago
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
Γ—

Apply to the best remote jobs
before everyone else

Access 152,720+ vetted remote jobs and get daily alerts.

4.9 β˜…β˜…β˜…β˜…β˜… from 500+ reviews
Unlock All Jobs Now

Maybe later