[Hiring] Survey Agent @BPO2B

Role Description

• Identify and verify that contacted individuals meet the required criteria to be included in the survey sample.
• Request information from respondents in a respectful, professional, and courteous manner.
• Conduct surveys accurately and complete the questionnaire in its entirety.
• Record and complete all required information accurately.
• Be available to conduct surveys during the assigned working hours and according to the required schedule.
• Follow all instructions, procedures, and guidelines provided for the proper administration of surveys.
• Keep a professional and positive attitude when interacting with respondents.

Qualifications

• C1 level of English proficiency, both written and spoken.
• Previous experience in customer service, call centers, surveys or similar environments.
• Good knowledge of and ability to use computer tools and online platforms.
• Strong verbal and written communication skills.
• Strong sense of responsibility and commitment.
• Dynamic, proactive, and customer-oriented attitude.
• Ability to work independently and follow instructions accurately.

Requirements

• Reliable and stable internet connection.
• Availability and willingness to work late schedules, up to 12:00 AM (midnight).
• Comfortable working with online survey platforms and communication tools.