[Hiring] Support Engineer @Solenis

Role Description

The primary focus is to provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails:

• Collaborating closely with sales management to develop and execute chemical programs.
• Communicating with sales management regarding account activities to keep all stakeholders informed.
• Conducting weekly reporting and inventory management to maintain oversight and accountability.
• Performing necessary testing at the account to verify the safety and efficacy of treatment programs.
• Proactively engaging in addressing issues at customer sites and collaborating with sales management and customer teams to devise corrective strategies.
• Analyzing data to evaluate program performance and aid in decision-making processes for ongoing improvements.
• Collaborating with and supporting process owners in a factory environment to proactively lead and implement continuous improvements.

Qualifications

• B.S. in Science or Engineering (preferred)
• 1-3 years industry experience (pulp & paper or water treatment preferred)
• Documented results making process improvements, solving complex and non-routine technical problems
• Project management experience
• Strong relationship building skills
• Good communication skills both written and oral with multiple organizational levels
• Experience learning new concepts and/or technology and applying them
• Ability to work with autonomy
• Solid mechanical and electrical aptitude and skills
• Proficiency in MS Office programs (Word, Excel, PowerPoint)

Benefits

• Competitive health + wellness benefit plan
• Continuous professional development with many opportunities for growth!
• Recharge with paid time off, 3 floating holidays and separate sick days
• Competitive Salary, Incentive Plan and Annual Merit Increases
• 401(k) Plan with Match

Company Description

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.