[Hiring] Supplemental Health Claim Analyst @Careers Mutual Of Omaha

Role Description

We are currently seeking a dedicated Phone Claims Analyst to join our dynamic team in the Cancer Hospital Claims Department. This is a phone-based position where a majority of your time is spent on inbound and outbound calls. In this role, you will play a crucial part in ensuring the accurate and timely evaluation of claims, while adhering to both internal and external regulations and delivering an exceptional customer experience.

Training class starts on August 31st. Training will be 6 weeks, Monday - Friday from 8am - 4:30pm CST. Following training, the hours will be Monday - Thursday from 9am - 5:30pm CST and Fridays from 8:30am - 5pm CST. On occasion you may be required to work overtime based on business needs.

Qualifications

• Shows a sense of urgency and is accountable for work results.
• Effective time management and organizational skills with attention to detail.
• Analytical and decision-making abilities.
• Ability to work independently and/or as part of a team in a collaborative environment.
• Effective oral, written, and interpersonal communication skills.
• Sound judgment and the ability to think within a structured and compliant work environment.
• Working understanding of computer systems such as email, data entry, and Microsoft products.
• Proficient keyboarding skills.
• Ability to assess and understand the needs of the customer.
• Demonstrates flexibility in customizing approach and response to resolve requests.
• Promotes a collaborative culture, values different ideas and opinions, and listens courageously.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

Requirements

• Insurance product knowledge and experience (preferred).
• Knowledge of medical terminology (preferred).

Benefits

• Hourly Wage: $20.50, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time, and paid holidays.