[Hiring] Streaming Platform Advisor @Global Talent View
Streaming Platform Advisor @Global Talent View
Customer Service
Salary unspecified
Remote Location
Employment Type full-time
Posted 1wk ago

[Hiring] Streaming Platform Advisor @Global Talent View

1wk ago - Global Talent View is hiring a remote Streaming Platform Advisor. πŸ’Έ Salary: unspecified πŸ“Location: Portugal

Role Description

Cross Border Talents is recruiting for a Streaming Platform Advisor for the Italian Market to work remotely in Portugal.

  • First point of contact for viewers and a critical brand ambassador.
  • The right person for this role is enthusiastic at addressing our client's customers' needs aiming to provide an excellent service.
  • Assist viewers through phone, chat and emails regarding different queries.
  • Provide account and application support to viewers namely with regards to software functionality.
  • Provide technical support, troubleshooting system configurations, and network settings.
  • Provide accurate and real-time responses to the viewer's inquiries.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Qualifications

  • Italian (C2) + English (B2)
  • Experience in Customer Support (preferable)
  • Internet with fiber
  • High School Diploma (mandatory)
  • EU citizenship or Portuguese residence card/permit (mandatory)
  • Availability to work in shifts (mandatory)

Requirements

  • Contract Type: 6 months contract (opportunity of renewal)
  • Starting Date: 31 July 2024
  • Shifts: Monday to Sunday (including bank holidays)
  • 07:00 AM - 09:00 PM (8 hours per day in rotational shifts)
  • 2 Days Off: rotational days

Benefits

  • Welcome Bonus: 2000€
  • Salary
  • Performance Bonus
  • Compensation Bonus
  • Daily Allowance
  • Transportation Allowance
  • Healthcare: Free from day 1 (fully covered after 6 months)
Before You Apply
️
remote Be aware of the location restriction for this remote position: Portugal
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Streaming Platform Advisor @Global Talent View
Customer Service
Salary unspecified
Remote Location
Employment Type full-time
Posted 1wk ago
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remote Be aware of the location restriction for this remote position: Portugal
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
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