[Hiring] SPP Special Order Account Representative @Staples Inc.
SPP Special Order Account Representative @Staples Inc.
Customer Service
Salary usd 21 - 26 per..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted Today

[Hiring] SPP Special Order Account Representative @Staples Inc.

Today - Staples Inc. is hiring a remote SPP Special Order Account Representative. πŸ’Έ Salary: usd 21 - 26 per hour πŸ“Location: USA

Role Description

Responsible for managing projects for customers’ accounts to present promotional products and event solutions. Provide excellent customer service by collaborating with Sales Representative and/or customers directly to develop product offering. Excel in a fast-paced, attention to detail environment negotiating with vendors, generating quotes and executing orders.

  • Handle complex orders, including shipments, fulfillment, and rush jobs.
  • Anticipate customer needs and ensure their satisfaction.
  • Quickly solve order issues to provide the best solutions.
  • Create quotes and process orders efficiently.
  • Explore new product ideas by sourcing, researching trends, and collaborating with teams.
  • Build strong internal relationships for seamless customer experience.
  • Team up with sales reps on projects and keep communication clear.
  • Help process billing and resolve issues with the finance team.
  • Join annual National Sales Meetings for new products, trends, and networking.

Qualifications

  • Excellent communication skills and building customer relationships.
  • Organizational skills with capacity to manage multiple projects simultaneously.
  • Purchasing product and vendor negotiation experience.
  • 2+ years of customer service experience.
  • 2+ years of project management.

Requirements

  • High School Diploma or equivalent related experience.
  • 2+ years of Microsoft programs (Excel, Outlook, Word, and PowerPoint).
  • 1+ years of industry experience with ESP or Sage.

Preferred Qualifications

  • Bachelor's degree in related field preferred.
  • Promotional Product Industry Experience.

Benefits

  • Inclusive culture with associate-led Business Resource Groups.
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday).
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
SPP Special Order Account Representative @Staples Inc.
Customer Service
Salary usd 21 - 26 per..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted Today
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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