[Hiring] Sports Client Officer @SCL

Role Description

We believe that everyone owns potential; its inside us all waiting to be discovered. We are a post-16 further education provider delivering high-quality education, inspired through sport. With over 20 years’ experience in the industry, we have evolved to become the home of sports education for 16-18-year-olds. We are on a journey to set the standard for sports education that truly inspires young people to succeed and helps current and future generations of sports professionals to unlock their potential. We are proud to teach, motivate and develop more than 3,000 learners in real sports environments every year nationwide helping them on their journey to the next steps in their career.

• Manage the initial aspect of the ‘scholarship journey’ for clients and their families
• Provide exceptional customer service to ensure a first-class experience.
• Collaborate with clients to create and maintain their player profile for the scholarship
• Collect and organise necessary paperwork and footage for admissions.
• Identify problem areas and highlight concerns to appropriate members of staff if needed.
• Communicate clearly with clients, simplifying complex information effectively.
• Liaise effectively with other departments regarding updates and client advancement through the Player Path program.
• Co-ordinate and help organise athlete events throughout the year.
• Work through the lead pipeline to generate sales calls.
• Report leads, calls booked and sales.

Company Description