[Hiring] Slovak Speaking Reservations Agent @Mercier Consultancy Group

Role Description

We are currently sourcing exceptional candidates for the Slovak Speaking Reservations Agent For Booking.com position in Greece. This is an incredible opportunity to advance your career in the tourism industry while enjoying the Mediterranean lifestyle in one of the world's most beautiful destinations.

• Deliver professional customer support to Booking.com guests and partners within the tourism sector.
• Manage travel reservations, modifications, and inquiries with high accuracy and service excellence.
• Ensure all interactions reflect the premium quality standards expected by our global tourism clients.
• Resolve booking-related issues efficiently to maintain high customer satisfaction levels.
• Utilize internal reservation systems to update booking details and manage guest data securely.
• Provide expert advice on travel options to facilitate seamless booking experiences.
• Contribute to team targets through effective communication and proactive problem-solving.

Qualifications

• Native or fluent Slovak (spoken and written).
• Strong command of the English language for professional training and collaboration.
• Valid EU passport or right to work in Greece.
• Previous experience in the tourism industry or hospitality is considered a strong advantage.
• Excellent interpersonal skills and a genuine passion for travel and customer care.
• Technological proficiency and the ability to adapt to new booking platforms quickly.

Benefits

• Competitive Monthly Salary plus 13th and 14th salary bonuses per year.
• Monthly Performance Bonus tailored to reward your dedication to excellence.
• Fully Paid Relocation Package, including flight tickets, transfer, and initial hotel stay.
• Comprehensive, fully paid professional training in the tourism industry.
• Full private health insurance coverage.
• Access to one of the most sought-after Slovak-speaking jobs in Greece.
• A vibrant, multicultural working environment with significant career growth potential.

Company Description

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We specialize in elevating careers by placing bilingual professionals in high-impact roles within leading global organizations.