[Hiring] Slovak Speaking Customer Service Agent @Mercier Consultancy Group

Role Description

We are currently sourcing exceptional talent for a Slovak Speaking Customer Service Agent For Booking.com position in Greece, offering a unique opportunity to launch a career within the global tourism sector. This role is perfect for professionals seeking exciting Slovak-speaking jobs that combine travel industry expertise with a vibrant Mediterranean lifestyle.

• Provide high-quality support to Booking.com guests and partners in the tourism industry.
• Assist travelers with booking modifications, cancellations, and inquiries regarding their accommodations.
• Maintain a high level of customer satisfaction through professional communication in Slovak.
• Collaborate with cross-functional teams to resolve complex reservation issues efficiently.
• Stay updated on the latest travel policies and tourism market trends to better assist customers.
• Represent a global travel leader, ensuring every customer interaction reflects a premium standard.
• Use proprietary tourism-tech software to manage bookings and documentation accurately.

Qualifications

• Native or fluent Slovak (spoken and written).
• Proficiency in English for training and internal communication.
• Valid EU passport (mandatory for working in Greece).
• Strong passion for the tourism industry and customer experience excellence.
• Excellent problem-solving skills and the ability to multitask effectively.
• Positive, professional attitude, perfect for one of the most prestigious Slovak-speaking jobs in Greece.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training on the latest industry technologies.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus linked to service quality.
• Two Extra Salaries Per Year (13th and 14th salary).
• Opportunities for career advancement within international tourism.

Company Description

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in high-impact placements that define industry standards for excellence and professional growth.