[Hiring] Services Consultant @Dayforce

Role Description

The Service Consultant participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager, and may lead one or more activities. Project responsibilities include:

• Gathering customer requirements
• Configuring the Dayforce solution to meet documented customer requirements
• Setting and managing customer expectations
• Providing guidance to Associate Consultants
• Identifying risks and communicating issues to the Project Manager

What you’ll get to do:

• Document and validate customer’s business requirements
• Configure Dayforce application to meet customer’s documented requirements
• Conduct consulting sessions and document with meeting minutes
• Attend project meetings and provide status on progress of activities and deliverables
• Provide customers with consulting and general assistance in areas of expertise
• Develop SQL database scripts and XML transformers for integrations and interfaces
• Be a “go-to” resource for specific functional areas for internal and external users
• Work with customers to implement Dayforce Organizational Readiness best practices

Qualifications

• Bachelor’s degree or equivalent experience
• Master’s degree or post graduate coursework
• 3-5 years’ of Payroll HCM consulting experience with an HCM software provider
• Expertise in complex integration solutions
• Technical documentation skills
• Creation of UAT and Parallel test plans
• Experience in business process mapping and organization readiness
• HCM life cycle expertise, including operations and business practices and technology enablement
• Superior customer support experience
• An ability and willingness to travel to customer sites as needed (up to 25%) is required

Requirements

• Prior consultative experience with both Payroll and HCM software
• Knowledge of prevailing wage and union concepts
• Expert knowledge of SQL scripts and XML transformers
• Prior consultative or functional experience with Dayforce HCM

Benefits

• Excellent time away from work programs
• Comprehensive wellness initiatives
• Recognition through competitive pay and benefits
• Commitment to community impact, including volunteer days and charity initiatives
• Opportunities for personal and professional growth