[Hiring] Senior Technical Support Analyst @Iconma Portal

Role Description

• Tech Services support members support Client dealers and body builders provide repair and diagnostic support
• Provide publications feedback to our publication’s teams
• Escalate trending failure modes to Service Engineering

Qualifications

• Bachelor’s degree
• At least 2 years of field service engineering, automotive service or truck service experience
• OR
• At least 4 years of field service engineering, automotive service or truck service experience
• Qualified candidates, excluding current Client employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States
• Client does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
• MS Office
• Excellent written and verbal communication skills
• Class 8 Truck experience
• Critical thinking and problem solving

Benefits

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities