[Hiring] Senior Patient Access Services Representative @Northwell

Role Description

Performs a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks. May aid or train other Representatives in responsibilities.

• Performs admissions, registration and scheduling activities.
• Obtains necessary demographic and insurance information and enters data into computer system, which may include patients on Medicare/Medicaid.
• Verifies patient insurance coverage and other related data.
• Obtains patient insurance authorization required for services.
• Documents authorization approvals and denials in computer systems.
• May financially screen patients, evaluating and assessing all self-pay patients pre-registered or inpatient/outpatient, to establish method of payment.
• Informs and counsels patient/patient representative regarding available financial assistance.
• Collects money due from patient at time of service.
• May perform billing, receivable and related functions.
• May follow through on any open self-pay accounts including monthly payment amounts for purposes of collection.
• Assists and/or trains new employees as instructed by supervisor or manager.
• Performs related duties as required.

Qualifications

• High School Diploma or equivalent required.
• 3-5 years of relevant experience, required.
• Imaging auth experience highly preferred.
• Experience working remote highly preferred.

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).