Senior CRM Specialist @Boomering Inc
Customer Service
Salary php 80,000 - 85..
Remote Location
Job Type full-time
Posted 3d ago

[Hiring] Senior CRM Specialist @Boomering Inc

3d ago - Boomering Inc is hiring a remote Senior CRM Specialist. πŸ’Έ Salary: php 80,000 - 85,000 per month πŸ“Location: Worldwide

Role Description

We are looking for a highly experienced, proactive, and operationally disciplined Senior CRM Specialist to support the growth and success of a UK-based business coaching and technology company. This organization is high-energy, fast-growth, and execution-focused, helping thousands of entrepreneurs succeed through systems, support, and scalable solutions.

As part of the implementation and support function, you will take ownership of back-end CRM configuration, workflows, and automation to deliver their "Done For You" services β€” while enabling the UK-based team to focus on high-impact, client-facing work.

This is a high-ownership, fast-paced role requiring excellent time management, proactive communication, and the ability to manage multiple concurrent projects without close supervision.

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Marketing Technology, or related discipline.
  • Minimum 6–8 years of hands-on CRM experience, ideally in SaaS, marketing automation, or agency environments.
  • Mandatory: Strong hands-on experience with Go High Level (applications without this will not be considered).
  • Deep expertise in setup, automation, configuration, and optimization of Go High Level.
  • Strong experience building and refining marketing funnels, workflows, landing pages, and customer journeys.
  • Familiarity with Google Workspace, Zoom, and Zendesk or similar ticketing tools.
  • Excellent written communication skills β€” clear, professional, and proactive customer updates are essential.
  • Demonstrated ability to work independently in a remote setup while managing multiple deliverables simultaneously.
  • Strong attention to detail, structured problem-solving, and troubleshooting skills.
  • Leadership potential and interest in helping grow and mentor a future offshore team.
  • Cultural alignment with a dynamic, growth-oriented team that values ownership, initiative, and accountability.

Requirements

  • Managing high ticket and project volume: Comfortable handling multiple concurrent client builds and requests without dropping communication or quality.
  • Proactive client communication: Regularly provides clear status updates, confirms requirements, and flags risks early β€” without being chased.
  • Strong calendar and workload discipline: Uses structured time-blocking, prioritization, and task systems to stay on top of competing deadlines.
  • Escalation maturity: Quickly raises blockers or uncertainties to the team rather than working in isolation too long.
  • Working effectively under pressure: Maintains quality, responsiveness, and professionalism in a fast-paced, high-expectation environment.
  • Professional boundary setting: Able to balance client responsiveness with sustainable work practices and proper expectation management.

Responsibilities

  • Execute advanced CRM builds based on customer requirements submitted via ticketing or internal briefs.
  • Implement and customize sales funnels, automations, landing pages, and related marketing flows within Go High Level.
  • Ensure builds are accurate, scalable, and aligned with client objectives.
  • Troubleshoot and resolve technical CRM issues efficiently.
  • Provide timely, proactive updates to customers via Zendesk.
  • Confirm client requirements clearly before executing builds to avoid misalignment.
  • Maintain strong SLA adherence across tickets and projects.
  • Ensure no client communication is left without response within agreed timeframes.
  • Flag risks, delays, or scope concerns early to internal stakeholders.
  • Manage multiple concurrent projects using structured calendar and task planning.
  • Batch and prioritize work effectively to meet deadlines and SLAs.
  • Maintain clear visibility of workload and proactively communicate capacity risks.
  • Protect work quality while operating in a high-volume environment.
  • Collaborate closely with the UK onboarding and support teams.
  • Ensure smooth handoffs and accurate implementation of client requirements.
  • Support continuous improvement of processes and documentation.
  • Deliver consistent, high-quality builds supporting growing customer volumes (150+ onboardings/month environment).
  • Take full ownership of assigned accounts and implementations.
  • Maintain strong attention to detail even under time pressure.
  • Serve as a trusted senior support to UK stakeholders.
  • Over time, assist in training and mentoring additional offshore team members.
  • Contribute to building a scalable offshore delivery model.

Benefits

  • Genuinely caring Leadership Team
  • Competitive salary package
  • Company-provided full set-up for desktop/laptop with a back-up internet
  • HMO on the first day of hire
  • 15 Vacation Leaves and 5 Sick Leaves
  • Annual Performance Reviews
  • Unlimited Employee Referral Incentives
  • Employee Loan Facilities
  • Social Clubs and Interest Workshops
  • Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
  • Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, and Premium Pays
Before You Apply
️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Senior CRM Specialist @Boomering Inc
Customer Service
Salary php 80,000 - 85..
Remote Location
Job Type full-time
Posted 3d ago
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worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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